Ok Geeks of Orgdom, lend me your ears

[TSM]

I remember in the early days of DSL all these issues used to be linked to MTU settings, not seen it recently though as most providers have updated their networks to all be the same MTU value.

Why not start with a fresh reset of the box.

has anyone else got virgin bb, can they access it, just to check there is no routing problem on virgins end.

viney, paste the tracert output from yr computer to this page

We are Virgin here and wireless and I can connect to rbs just fine.

daniel@daniel-laptop:~$ traceroute 155.136.80.222
traceroute to 155.136.80.222 (155.136.80.222), 30 hops max, 40 byte packets
 1  192.168.1.1 (192.168.1.1)  1.854 ms  2.554 ms  3.288 ms
 2  10.85.128.1 (10.85.128.1)  17.309 ms  17.990 ms  18.942 ms
 3  osr02croy-v11.network.virginmedia.net (62.30.112.42)  21.824 ms  22.521 ms  24.882 ms
 4  pop-bb-b-ge-210-0.network.virginmedia.net (195.182.178.86)  19.532 ms  20.156 ms  20.825 ms
 5  win-bb-a-so-210-0.network.virginmedia.net (212.43.162.193)  25.192 ms  25.909 ms  26.587 ms
 6  bre-bb-b-so-100-0.network.virginmedia.net (213.105.172.234)  24.557 ms  12.177 ms  15.430 ms
 7  * * *
 8  ldn-b2-link.telia.net (213.248.100.97)  15.983 ms  28.167 ms  28.838 ms
 9  ldn-bb1-link.telia.net (80.91.252.9)  21.949 ms  22.689 ms  23.386 ms
10  ldn-b4-link.telia.net (80.91.249.78)  23.984 ms  27.105 ms  30.792 ms
11  thus-106917-ldn-b4.c.telia.net (213.248.100.162)  29.165 ms  29.827 ms *
12  park-inside-1-g1-0-0.router.demon.net (194.70.98.94)  20.002 ms  19.930 ms  16.796 ms
13  demon-gw.rbs.co.uk (194.70.48.134)  28.129 ms  28.640 ms  28.289 ms
14  155.136.65.4 (155.136.65.4)  31.111 ms  31.127 ms  31.197 ms

After that it just times out.

[TSM]

  1   316 ms    69 ms   100 ms  192.168.1.254
  2     *        *        *     Request timed out.
  3    16 ms    17 ms    25 ms  linx-4.router.demon.net [195.66.226.13]
  4    18 ms    17 ms    17 ms  park-inside-1-g2-0-0.router.demon.net [194.70.98
.102]
  5    29 ms    29 ms    28 ms  demon-gw.rbs.co.uk [194.70.48.134]
  6    30 ms    30 ms    31 ms  155.136.65.4

this is mine, from BeThere, seems they have a peering agreement with demon, RBSs provider

[Viney]

I done a fresh reset of the router before i done all the techy stuff. I will do it again tonight and post up results.

Baph: I checked all the logs you said, but theya re all turned off, and as far as i can see, there are no Ip addys or anything in the lists at all. I have a feeling that it might be what you said that the RBS site does actully know when something is trying to connect wirelessely!!

[TSM]

Originally Posted by Viney

I done a fresh reset of the router before i done all the techy stuff. I will do it again tonight and post up results.

Baph: I checked all the logs you said, but theya re all turned off, and as far as i can see, there are no Ip addys or anything in the lists at all. I have a feeling that it might be what you said that the RBS site does actully know when something is trying to connect wirelessely!!

Naa there is no way for it to know if you are wireless or not, i tried it on my laptop with no probs.

[Viney]

Hmmm. How odd then. I will have another look tonight. I know when Grinch looked at it, it doesnt show in the logs that its trying to connect

Yep the main log only seems to show the successful logs, but there might be something 'deeper' if you know where to look.

When you reset it you pressing the little reset button, or setting it back to factory in the router menus?

[TSM]

What about the possability that the issue lies within the laptop itself. Ive seen trogans that bugger up access to websites, ususaly trying to redirect the traffic though a proxy, this will all happen without you knowing.

A possability.

[Viney]

Originally Posted by Grinch

Yep the main log only seems to show the successful logs, but there might be something 'deeper' if you know where to look.

When you reset it you pressing the little reset button, or setting it back to factory in the router menus?

Theres a button!! I just done a factory reset in the router menu. I will look for a button.

TSm,

[Viney]

Originally Posted by Grinch

Yep the main log only seems to show the successful logs, but there might be something 'deeper' if you know where to look.

When you reset it you pressing the little reset button, or setting it back to factory in the router menus?

Theres a button!! I reset it in the router menu. I will look for the/a button tonight.

Originally Posted by TSM

What about the possability that the issue lies within the laptop itself. Ive seen trogans that bugger up access to websites, ususaly trying to redirect the traffic though a proxy, this will all happen without you knowing.

A possability.

Hmm, i hear ya, but surley it would happen on more than one site and strange that the only site that verna cant access wirelessly is the company she works for!