Anyone had to make a claim with Bikesure? - SV650.org

lazymanc · 02-07-10, 07:16 PM

Hi - it's renewal time and Bikesure keep popping up on the comparison sites with the best quotes (£198 TPFT for 28yo with 1 NCB) which is considerably cheaper than most of the others.

Having been messed around by a previous insurer who wouldn't pay out or refund my premium (Autonet broker, Chaucer underwriter), I'd prefer to get a heads up on the kind of customer service people have had when they've made a claim.

So are Bikesure any good, or are they purely a "take the cheap price and hope you don't need em" type of company?

ophic · 02-07-10, 09:59 PM

I think I claimed when I was insured with Bikesure, and they were perfectly ok. I think. I shop around every year so it's possible it was with someone else at the time

02-07-10, 10:29 PM

My brother works for bikesure and if you ring him tomorrow (saturday morning) he should be able to sort you out a better price. I pay £119 TPFT at 25yr old with no NCB.

Ask for Luke Watson, hold if need be he said he'll always sort out an SV rider a better quote. He's an SV owner himself.

Same goes for anyone on here, tell him his brother told you to call him. No guarantees but he'll try!! You can call any day not just tomorrow.

On claims side, my mum had a car at fault accident in May and were spot on for helping\sorting things out.

Lloyd

TSM · 03-07-10, 01:19 AM

bike sure is adrian flux who tend to get good reviews, im with them currently

the_lone_wolf · 03-07-10, 09:33 AM

Funnily enough my renewal came today, £630 from Simply who were dirt cheap last year (under £300 iirc)

Quick bust a move on confused and Bikesure can do me a better policy for £221 with a silly excess or £241 with a realistic one...

Don't think I'll even grace Simply with a call tbh

03-07-10, 09:39 AM

as said bike sure are adrian flux who are fantasting, im with bike sure my self £306 fc first bike

yorkie_chris · 03-07-10, 10:11 AM

I've used bikesure, their service was good, sent me written confirmation they knew about lots of mods as I asked, never messed me about. Though I never had to claim.

03-07-10, 10:40 AM

Carole Nash were more expensive than many for me, but their customer service is excellent IMHO, although I have never had to make a claim.

Top tip...

Do an online quote with them, then don't get in touch. They will call you, probably mid afternoon the following day, dude on the phone will be able to do surprisingly better prices.

ophic · 03-07-10, 09:18 PM

Quote:

Originally Posted by boot

Do an online quote with them, then don't get in touch. They will call you, probably mid afternoon the following day, dude on the phone will be able to do surprisingly better prices.

+1. I think the first time I used bikesure was when they were the cheapest quote on the bike insurer. Literally as I was just about to hit the "pay" button, they phoned me up and gave me another £50 off

02-07-10, 07:16 PM	#1
lazymanc Member Join Date: Apr 2008 Posts: 378	Anyone had to make a claim with Bikesure? Hi - it's renewal time and Bikesure keep popping up on the comparison sites with the best quotes (£198 TPFT for 28yo with 1 NCB) which is considerably cheaper than most of the others. Having been messed around by a previous insurer who wouldn't pay out or refund my premium (Autonet broker, Chaucer underwriter), I'd prefer to get a heads up on the kind of customer service people have had when they've made a claim. So are Bikesure any good, or are they purely a "take the cheap price and hope you don't need em" type of company?

02-07-10, 09:59 PM	#2
ophic Member Mega Poster Join Date: Jan 2004 Location: Whyteleafe Posts: 3,395	Re: Anyone had to make a claim with Bikesure? I think I claimed when I was insured with Bikesure, and they were perfectly ok. I think. I shop around every year so it's possible it was with someone else at the time __________________ Silver SV650SK3, Fuel exhaust

02-07-10, 10:29 PM	#3
watsontrio Guest Posts: n/a	Re: Anyone had to make a claim with Bikesure? My brother works for bikesure and if you ring him tomorrow (saturday morning) he should be able to sort you out a better price. I pay £119 TPFT at 25yr old with no NCB. Ask for Luke Watson, hold if need be he said he'll always sort out an SV rider a better quote. He's an SV owner himself. Same goes for anyone on here, tell him his brother told you to call him. No guarantees but he'll try!! You can call any day not just tomorrow. On claims side, my mum had a car at fault accident in May and were spot on for helping\sorting things out. Lloyd Last edited by watsontrio; 02-07-10 at 10:34 PM.

03-07-10, 01:19 AM	#4
TSM The Sick Man Mega Poster Join Date: Nov 2004 Location: Peckham.SE.LDN Posts: 4,768	Re: Anyone had to make a claim with Bikesure? bike sure is adrian flux who tend to get good reviews, im with them currently __________________ OTR: KTM 690 Duke R 2015 Full Akro SIDELINE: Kwak ZX636 A1P 2002, Red, R&G's, Yoshi, Double Bubble Screen GONE: Kwak ZX-7R P1, Full Akro, Undertray, Screen GONE: SV650S K2 Very Bruised & Without Fairing, Motovation Frame Sliders, R&G Ally Sprocket Toe Protector, HEL 2 Line Setup, GSXR K1 600 RWU Forks, Barnett Clutch & Springs, Penske 8981 Shock, Gilles Ti Rearsets, Steel Barends, Scottoiler, AFAM Chain & Sprockets, Twin FIAMM Horns, Skidmarx Bellypan, Full Micron Zeta Steel System, Cut down undertay. Forum Problems & Information / Site Suggestions

03-07-10, 09:33 AM	#5
the_lone_wolf Captain Awesome Mega Poster Join Date: Jan 2007 Location: Hamble Posts: 4,266	Re: Anyone had to make a claim with Bikesure? Funnily enough my renewal came today, £630 from Simply who were dirt cheap last year (under £300 iirc) Quick bust a move on confused and Bikesure can do me a better policy for £221 with a silly excess or £241 with a realistic one... Don't think I'll even grace Simply with a call tbh __________________ Official "Dumbass of the Year" 2011 (•_•) ( •_•)>⌐■-■ (⌐■_■) Deal with it...

03-07-10, 09:39 AM	#6
Russ_C Guest Posts: n/a	Re: Anyone had to make a claim with Bikesure? as said bike sure are adrian flux who are fantasting, im with bike sure my self £306 fc first bike

03-07-10, 10:11 AM	#7
yorkie_chris Noisy Git Mega Poster Join Date: Apr 2007 Location: Halifax/Leeds Posts: 26,645	Re: Anyone had to make a claim with Bikesure? I've used bikesure, their service was good, sent me written confirmation they knew about lots of mods as I asked, never messed me about. Though I never had to claim. __________________ Currently Ex Biker Now rebuilding a 63' fishing trawler as a dive boat

03-07-10, 10:40 AM	#8
boot Guest Posts: n/a	Re: Anyone had to make a claim with Bikesure? Carole Nash were more expensive than many for me, but their customer service is excellent IMHO, although I have never had to make a claim. Top tip... Do an online quote with them, then don't get in touch. They will call you, probably mid afternoon the following day, dude on the phone will be able to do *surprisingly* better prices.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
thumbs up for bikesure	Bibio	Idle Banter	14	21-07-09 07:16 PM
BikeSure.co.uk insurance	Al_Sweetman	Bikes - Talk & Issues	4	13-08-08 05:51 PM
Make up artist of make up artists...	noisie	SV Talk, Tuning & Tweaking	0	03-10-07 05:22 PM
Bikesure Insurance Get It Right!	Lissa	Bikes - Talk & Issues	4	03-08-06 10:15 AM
Can i claim?	WelshWop	Bikes - Talk & Issues	11	12-06-05 08:23 PM