If the EC measured efficiency...

...of my local post office, it would be a G for certain.



I queued for 25 minutes today. Questions from the queue that preceded me (who also queued for 25 minutes!) were:

• "Can I buy a SIM card for my indian service provider here?"
  ...No. Next.
• "Does my 3 year old need an adult passport to go to Cyprus?"
  ...No, shes only 3. Next
• "One first class stamp please"

Whilst golden nuggets from the counter staff, who could see the massive queue, (all of whom were watching and listening like unemployed people to Jeremy Kyle) were:

• "So its currency worth $100 USD, is standard insurance up to £33 going to be ok?"
• "The difference? Well, that service isn't as reliable as the one that costs more"
  -- this one really made me smile, what does it imply if nothing but incompetency?!
  
  and lastly,
• "Ah sorry, the postage I've just sold you is not enough for the fatness of your letter, look, it doesn't fit through the guidehole. We'll have to start again as a packet, I'm ever so sorry"

My transaction began:

"Hello. Who do I complain to about service levels and queue times at Post office Counters?".

The answer is here:

Royal Mail
Customer Services
Freepost
RM1 1AA

http://www.postoffice.co.uk/portal/p...ediaId=3100051


Note to self: I'm sure this is neither the first nor the last time I will mention this.

Or people who wait until they're served to write in their cards/ postcards

sooooooooo...........

you only qued up to complain?

how silly would you have felt if there was no que?

Isn't it part of english / british citizenship to find a que and que for no good reason????

A man can be measured by how many ques he has stood in! ... I remember the great que of 1993, ooo they don't make em like that anymore!

"Queue" please.