JHS Racing... - SV650.org

28-05-06, 11:01 AM

...Do they want peoples custom or not?

I was enquiring about new fork springs and preload caps for my SV. This is the whole email.

Quote:

----- Original Message -----
From: Fuzz
To: jhsracing@lineone.net
Sent: Saturday, May 27, 2006 11:03 AM
Subject: Enquiry

I am interested in purchasing new fork springs for my 2000 SV650S, along with front preload caps. What is the best price you can do for me, including postage to Birmingham?

Many Thanks,

----- Original Message -----
From: jhsracing
To: Fuzz
Sent: Saturday, May 27, 2006 11:47 AM
Subject: Re: Enquiry

The spring kit is £97.00 and the caps are £44.00 delivery is £12.00
jh

----- Original Message -----
From: Fuzz
To: jhsracing
Sent: Saturday, May 27, 2006 12:11 PM
Subject: Re: Enquiry

This seems a little expensive. I understand that you used to supply springs, spacers, shims and preload caps for £124.20. I know that you sell Ohlins springs for £70, what else comes with the kit?

Thanks.

From: jhsracing
To: Fuzz
Sent: Saturday, May 27, 2006 1:26 PM
Subject: Re: Enquiry

Time goes on and price increases take place.
jh

I understand that prices can increase, but they don't seem to be bothered at all to explain to me what I'm getting for my money. Maybe I should not bother with them at all. They are selling Ohlins progressive springs for £70, all I want to know is what the extra £27 is for. Tossers.

28-05-06, 11:18 AM

Just ignore them then. Your email looks reasonable, and I hate rude people, so take your business elsewhere?

28-05-06, 11:55 AM

Take your business elsewhere,

Cant belive a business would actually write that.

28-05-06, 12:49 PM

Try Steve Jordan M/C's Official Ohlins supplier, top suspension guru recomended by many of the Bemsee racers.

chris

northwind · 28-05-06, 01:38 PM

Ages back, I was looking to buy their Stage 2 jet kit- it's a great product IMO, but at the time he wouldn't sell the filter seperately. I'd basically said that I'd take one, if he could guarantee filter availability in the future in the event the standard one got damaged (thinking of contamination, foreign object damage, maybe accidental damage. His response was "IF YOU ARE THAT HAMFISTED I DO NOT RECOMMEND FITMENT OF THE KIT". That's really professional.

28-05-06, 05:49 PM

If you SPEAK to JHS you'll find that they are more responsive. It's a small business and he probably doesn't have time to "chat" on email. I'm not sticking up for him, but I had a similar experience and found they were much better when you actually spoke to them.

Speedy · 28-05-06, 05:51 PM

How damn rude!

Wont be using them for anything ever!!!!!

I'd email them back telling them to check the .Org out and read this thread!

northwind · 28-05-06, 06:13 PM

He does read the .org. Also Visordown and probably SV Rider. I know this because he sent me an unpleasant PM on here once after I dared to criticise him on Visordown

Speedy · 28-05-06, 06:22 PM

Well clearly he is too rich if he blatantly makes people take their custom elsewhere!

21QUEST · 28-05-06, 06:31 PM

Quote:

Originally Posted by Speedy

How damn rude!

Wont be using them for anything ever!!!!!

I'd email them back telling them to check the .Org out and read this thread!

PMSL. I have to ask and why ?.... You think he is going to loose sleep over an email

.

In as much as I have had experience of James having an 'off' day/his unique sense of humour(as do eveyone)

I agree totally with Jelster.

Personally I sometimes fail to understand this email malarky. I would have rang myself in the first place.

All told JHS is probably know there way around the SVs' better than anyone else.

Cheers
Ben

28-05-06, 01:38 PM	#5
northwind Moderator Mega Poster Join Date: Jan 2004 Location: In the garage where I belong Posts: 17,082	Ages back, I was looking to buy their Stage 2 jet kit- it's a great product IMO, but at the time he wouldn't sell the filter seperately. I'd basically said that I'd take one, if he could guarantee filter availability in the future in the event the standard one got damaged (thinking of contamination, foreign object damage, maybe accidental damage. His response was "IF YOU ARE THAT HAMFISTED I DO NOT RECOMMEND FITMENT OF THE KIT". That's really professional. __________________ "We are the angry mob, we read the papers every day We like what we like, we hate what we hate But we're oh so easily swayed"

28-05-06, 06:13 PM	#8
northwind Moderator Mega Poster Join Date: Jan 2004 Location: In the garage where I belong Posts: 17,082	He does read the .org. Also Visordown and probably SV Rider. I know this because he sent me an unpleasant PM on here once after I dared to criticise him on Visordown __________________ "We are the angry mob, we read the papers every day We like what we like, we hate what we hate But we're oh so easily swayed"

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28-05-06, 11:18 AM	#2
Warthog Guest Posts: n/a	Just ignore them then. Your email looks reasonable, and I hate rude people, so take your business elsewhere?

28-05-06, 11:55 AM	#3
tomjones2 Guest Posts: n/a	Take your business elsewhere, Cant belive a business would actually write that.

28-05-06, 12:49 PM	#4
Vfr400 Guest Posts: n/a	Try Steve Jordan M/C's Official Ohlins supplier, top suspension guru recomended by many of the Bemsee racers. chris

28-05-06, 05:49 PM	#6
Jelster Guest Posts: n/a	If you SPEAK to JHS you'll find that they are more responsive. It's a small business and he probably doesn't have time to "chat" on email. I'm not sticking up for him, but I had a similar experience and found they were much better when you actually spoke to them.

28-05-06, 05:51 PM	#7
Speedy Member Mega Poster Join Date: Apr 2006 Location: Biggin Hill,Kent Posts: 1,074	How damn rude! Wont be using them for anything ever!!!!! I'd email them back telling them to check the .Org out and read this thread!

28-05-06, 06:22 PM	#9
Speedy Member Mega Poster Join Date: Apr 2006 Location: Biggin Hill,Kent Posts: 1,074	Well clearly he is too rich if he blatantly makes people take their custom elsewhere!