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SV650.org - SV650 & Gladius 650 Forum (http://forums.sv650.org/index.php)
-   Idle Banter (http://forums.sv650.org/forumdisplay.php?f=116)
-   -   play.com (http://forums.sv650.org/showthread.php?t=143503)

Dave20046 02-12-09 06:13 PM
Re: play.com
 
http://forums.moneysavingexpert.com/....html?t=616999
There's a fair few threads like this I've discovered.

like it says in the thread the email address I eventually got to work was customercare@play.com. The other's ive been given (inc the one above) just throw back 'unnattended mailbox' emails.

Dave20046 02-12-09 06:14 PM
Re: play.com
 
Quote:
Originally Posted by Spiderman (Post 2113302)
Crap service is just rife in the UK i find. Sad thing is that most companies are just as crap as one another so no one feels they need to raise the bar on their customer service front as they have no one to compete against.
If they are all crap, they can all just stay crap basically. Its infuriating, i know how you feel Dave.
grrr well customercare@play.com just received another angry email to deal with....when they get round to it...if they get round to it :rolleyes:

Speedy Claire 02-12-09 06:16 PM
Re: play.com
 
I`ve ordered shedloads of stuff from them and never had a problem. The one time I did was when I bought a PC and when it came it was German XP installed. They refunded the money no problem. Hope you get it sorted

Spiderman 02-12-09 06:17 PM
Re: play.com
 
Good for you mate, screaming via email is much better than screaming on the phone. On the phone they can hang up and accuse you of being rude to them. Via email, they can just read it and weep (or go "meh" as the case may be).

Dave20046 02-12-09 06:17 PM
Re: play.com
 
Took me fookin ages to choose that telly
Anyone else know where I can get a decent 26" +, 1080p tv with 3 year manufacturer warranty? (for under £300)

davepreston 02-12-09 06:20 PM
Re: play.com
 
cpc my man and thier customer service is **** hot

Spiderman 02-12-09 06:23 PM
Re: play.com
 
try http://www.empiredirect.co.uk/

Edit, sorry, right addy now.

hindle8907 02-12-09 06:24 PM
Re: play.com
 
its the case with all these online sites ... its all virtual warehouses they work off...

Dave20046 02-12-09 06:24 PM
Re: play.com
 
Quote:
Originally Posted by davepreston (Post 2113322)
cpc my man and thier customer service is **** hot
there's a point, I once sent them an email from work after I got pee'd off at their website.
"your website makes me want to die"
I actually got a very useful,friendly response - didn;t expect one!

hindle8907 02-12-09 06:25 PM
Re: play.com
 
Quote:
Originally Posted by Spiderman (Post 2113326)
I wouldn't ... alot of people lost out on lots of money when this company went bust .... i lost out on my 5 year warranty too what cost 160 quid. ... and even though they now back online ... my warranty isn't valid.

i think richer-sounds took them over .
but whos to say that they will continue richer=sounds AV business not home appliances.


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