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Re: A step too far or normal protocal??
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Re: A step too far or normal protocal??
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I do need to respond in a strictly business fashion and if that don't work, il direct him through to you shall I stu! |
Re: A step too far or normal protocal??
as we have a switchboard at work we can sometimes avoid calls like this.... however on the chance that they get though, and they are over friendly, calling me sweety and darling I have two ways of dealing with it.
1. put the phone down, not business like I know, however then call the switchboard let them know, they make up some BS about us having line problems and that I am now in a meeting when they call back! 2. I become really cold on the call, and they get 1 or 2 word answers, I can't stand over friendly phone calls from people i haven't dealt with before. With my normal contacts I talk to we have good banter on the phone, but thats after a business relationship has been formed! |
Re: A step too far or normal protocal??
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HAHA "yes dear, you be the salesman and il be the receptionist!" ROFL! |
Re: A step too far or normal protocal??
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Sounds a little to creepy even for the normal everyday sales person and a little to familiar. If youa re not happy, phone the company back and let them know. I really hate pushy sales people. I work for Xerox and i get epople trying to sell me Xerox cartridges "Hello, Mr Vine, i understand that you use Xerox products?" "i do, yes" "Can we quote you?" "Yes, but i bet you can not beat the price i pay" "We'll see about that" "Ok, give me a price on a 6060 magenta cart" "Hmmm, tap tap tap, We can do them for £123 delivered" "Excellent i say, still too expensive, can you beat that" "Tap Tap Tap, best price £103 delivered" "Not bad but still a lot more than i pay" "Can i ask what you pay" " Of course, Nothing, they are included in the service agreement as this is a Xerox run site, Goodbye!" |
Re: A step too far or normal protocal??
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Lil I wish I had responded differently, I was completly shocked by the call! Il get my assistant to speak to him if he calls again and she can tell him I have left the company! He wont get very far with her, if he tries it on! |
Re: A step too far or normal protocal??
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Yeh Kate this dude sounds really creepy. I'l let you line manager know if i were you |
Re: A step too far or normal protocal??
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Thank you, but no thank you and then end the call. The more you talk to him the more he'll be able to use that as leverage and then he'll just keep being over familiar towards you. As said one or two word answers, and then end the call as quickly as possible. Or if he is just getting on your nerves, put the phone down. Take a note of his number and then screen your calls. I'm assuming that the number he is calling from comes up on your phone display though. I do this alot with cold callers. If its important they can leave a voicemail otherwise b*gger off and stop wasting my time. |
Re: A step too far or normal protocal??
Rai, to this day and even after 20 years in the business, i still, as you can see, write the wrong one! :lol:
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Re: A step too far or normal protocal??
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Our phones don't display the phone number of the caller. What if their prices are god though?! |
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