Re: Hein gericke
 

It wouldn't be the first time HG UK has gone under, either.

It'll be a shame if they do - they're far from the only place to buy a lid or a can of chain lube, but their clothing (boots, jackets, gloves, whatever) is really, really good, be it own-brand or otherwise. They're the *only* bike clothing brand I implicitly trust to not be rubbish and cut stupid corners.

Re: Hein gericke
 

This is interesting reading as I heard rumours 6 weeks ago that they were struggling. I wouldn't buy my textiles anywhere else and due to deals have bought my leathers and lid there too. Would be a real shame to lose them.

Re: Hein gericke
 

Agree totally. 2 1/2 years ago I retired my then 8 year old Gericke textiles, bought new Held ones and then gave the Gericke ones to my housemate's daughter to use on her dad's bike. Two weeks later I was regretting it as the Held gear, despite being in the same price bracket as current Gericke kit, proved itself to be less than good.

Three weeks ago my housemate asked me if I wanted the Gericke kit back as spares cos his daughter had hardly been on the bike and wasn't likely to again. I gratioulsy accepted his offer and they've become my winter clothing of choice. Ten years old and still waterproof and in perfect nick, unlike the 2 1/2 year old Held jacket that's got split seams on the collar, lost two pop-studs, has velcro that doesn't grip and isn't anywhere near as warm.

Re: Hein gericke
 

On the other hand, I'll be straight down my local HG, credit card in hand, for a Master V suit from the clearance sale.

FAIL, YOU ****ERS, FAIL!

Woooo hoooo, I'm here. Soz and all that. I've just been mega busy and forgot about my SV friends lol.

As a Shop Partner for HG, I can categorically say that we are not in administration or any kind of difficulty. If you are experiencing problems with the website then sorry but you should get down to your local store anyway and support your poor, self employed Shop Partner. They can order all the stock you need and can deal on the price unlike the website. Face to face customer service at its best and a person if you have a problem afterwards.

Unfortunately the webshop is under immense pressure with the weight of orders it's receiving. Added to that they advertise stock which is in short supply and sometimes by the time the order is processed the product is out of stock therefore needing to be refunded which, from what I've heard from customers, is taking some time to arrange.

I will say that due to the recent decline in the motorcycle industry as a whole, and the loss of businesses like George Whites and Polo, alot of our suppliers have pulled their credit terms, and rightly so! This has meant a cash flow problem for HG and as a domino effect a fact of tightening the old belts. As a result there have been redundancies and late payment but new 2012 stock as now arriving daily and we have in store a purchase order for ALL the new stock.

In short, yes a few cash issues but nothing serious, so pop down to your local and talk to the "manager" about all your biking needs whether a deal on 2011 stock or dates for brand new 2012 stock.

Xxxxxxxxxxxx

Yeah good luck on that score! Master V is pretty much sold out but there is a Master VI coming to stores in March.

Re: Hein gericke
 

Too steep for me - lovely kit, but ludicrously priced.

I've been using a Cruise GTX suit that I picked up in the end-of-range sale a couple of years back and it's still going strong. Got a few niggles - the velcro has always been crap, and the zips on the cuffs have never stayed zipped up from day one. And the zip sliders have gradually been replaced with keyrings as they've fallen apart. But it's been used pretty much every single day and it's only let water in once, in the worst conditions I've ever ridden in.

For the money (550 quid all in) it is/was absolutely superb. A Master VI suit will, I suspect, be at least double that. I can imagine BMW-branded kit from a BMW dealer being bought by someone picking up their new BMW bike at that price, but HG-branded kit from an HG shop, not so much.

What's the modern equivalent of the Cruise GTX suit? The II seems to have gone now.

Re: Hein gericke
 

If I could afford it right now, I'd be buying a Master VI Goretex suit. I was going to buy the Master III Goretex when I bought the Voyager III Sheltex I'm using now, but even with staff discount it was just that little bit too pricey by about 50 quid for me at the time.

Re: Hein gericke
 

If I had any money left after my recent spending spree I'd be tempted by the Voyage. I'd have to check the cuff zips though, the ones on the Cruise are seriously, er, *searches for appropriate term that won't get blocked by the profanity filter*... umm... liable to unzip.

I forget all the new names for the gear coming out "York" is one I think. There's definitely a new high vis jacket but being on holiday for a week I can't remember what is it. I DO however know that there is a new high vis glove coming out to match the jacket! EXCITING lol

The new 2012 FULL HG catalogue will be in stores about 2nd week of March so you can get all the heads up on the gear then.

On a side note look out for HG ProSports Exhausts coming some time in 2012. You design the spec and we make it in Germany. Turn around is about a week. I'll definitely be getting one for my Jack.

Re: Hein gericke
 

Oh, I wouldn't want a dayglo one. Besides, yellow would clash with the orange bike.

Re: Hein gericke
 

One thing I noticed when I bought my HG Goretex suit was it was the same price, if not slightly cheaper buying it from the .de website.

Useful for when the UK stores don't have stock, because the other European stores, especially Germany, seem to have a lot more. Yes you have to pay higher delivery (about £20) but the EUR price is the same as the GBP price (i.e. 300 EUR - 300GBP) for most, if not all items and that means that you save a little bit as well, thus off-setting the delivery cost.

Re: Hein gericke
 

If I had half a brain I'd have tracked down a Master V jacket while they were doing the 30% discount last week. Bit late now - I could order online but I'm not paying that much without trying it on.

Re: Hein gericke
 

I ordered a few different sizes from the .de site, then just took the ones I didn't want, back to my local HG for a refund. They were pleased to do it as it gave them more stock lol.

If you consider doing this, then check 1st with your local HG that they'll take any stuff you don't want back and refund it.

Re: Hein gericke
 

Or not...

'Coupon code "LOYALTY30" is not valid.'

Ah well, it's not like I actually need a new jacket anyway.

Re: Hein gericke
 

Maybe Amanda could swing you a deal at a special discount? ;)

The advertised 30% offer is finished but there's always special discounts for others ;-)

Just PM me if you ever need anything.

Re: Hein gericke
 

You can't be too careful now, can you? ;)

Haha. Good job you did that or who knows what might have happened there!

P.s. further to the subject of this thread, oh look, 14th of February and HG still lives on .......

Re: Hein gericke
 

The rumours elsewhere now seem to be about cashflow problems and unpaid suppliers, and the 30% deal being rapidly followed by the "buy two get one free" offer does rather look like there's a concerted effort to turn stock into cash as quickly as possible.

I really wish I was in the market for a truckload of bike kit right now. Not least because I like HG and I buy into the whole support-your-local-shop thing.

Nah mate. We had the posters for the February "Buy 2" offer printed mid January. They postponed the start of the offer because of the success with the 30% deal. The new year saw some price increases which have countered the 30% off meaning margin wasn't affected.
As I've already stated there has been some cash flow problems but for very specific reasons.
It really is a shame people have nothing better to do than gossip and jump to conclusions. ALL businesses are suffering at the moment due to the continued "panic" about the recession. The current economic crisis means that people sit at home using computers to trawl through websites trying to see who is out bidding who and where to go for the best deal. Get off your arses and enjoy some good old fashioned customer service right on your high street. The HG shops will always give you a better deal than their website!

Re: Hein gericke
 

I'm glad they're not going under, as I said previously I buy all my gear from them. However, it's fair to point out issues people have been having with them, in case there was a problem. I find it funny that people think its gossip, I mean yeah I get my rocks off gossiping about a bike store!? Lol.

I've never had an issue with them before, so their customer service at the moment is definitely not up to their usual standard, so yes that gave me pause.

Re: Hein gericke
 

That doesn't disprove anything, it just suggests it's been a long time coming.


On the contrary, I've been doing my best to prop up the economy with a spend, spend, spend approach. As I said up there ^^^ I'm more than happy to use my local shop - if you don't use it, you lose it - but I simply don't need any bike kit at the moment. If HG, Arai, Alpinestars and Daytona made stuff that fell apart a bit faster I might need to go shopping more often! Even 30% off isn't going to tempt me into spending five hundred notes on kit I don't need.

Re: Hein gericke
 

I enjoyed some very good customer service from the HG Slough branch today. Decided to buy the disc lock I've been promising myself for ages and after choosing the one I wanted the manager suggested I go outside and try it to make sure it fitted. It didn't! He then helped me choose again, made sure the price was no different, and I was a happy bunny. Top marks!!

Re: Hein gericke
 

I like HG stuff, and their staff. Hope they don't go bump... I'll be doing my bit next week with new helmet, leathers, w/proof o/suit and maybe gloves.

Re: Hein gericke
 

<predictable mode>

They do.

Re: Hein gericke
 

Heh. I've only got Alpinestars gloves, and they're fine.

Re: Hein gericke
 

I can't fault my local HG Glasgow store at all. I bought my HG Journey Suit back in 2009 with sound advice from the kind folk that work there. I have to say its not put a foot wrong, its still in one piece, its still waterproof, and all fasteners and zips are intact. I also bought a pair of Alpine Stars 365 gloves. Again 3 years on and they still look great, still waterproof.

Last November I bought a Dianese leather 2 piece suit from them. Again the staff were very helful in helping me choose. I even sat on one of the staff members bikes to try out the positon and size, it was an SV :-)

Although after trying out the leathers in the real world on my own bike I realised the bottoms were really tight. I took them back to the shop to see if they had the next size up. Unfortunately the didn't have any in stock but they kindly checked there stock and they had a set in one of there German stores. 2 weeks later i had my new leathers and they feel a lot better. I didn't have to pay an extra charges for delivery.

Its my go to store if I need anything or if am just looking as they do carry a good amount of stock. I regulary stop in even if its just a blether with Andy or Gary. I will also be there this coming Thurday to see Guy Martin :-)

Re: Hein gericke
 

This info is direct from Hein Gericke UK Head Office:- They have had a change of management plus a problem with a supplier which as meant a delay in getting some of this seasons stock. It should be with them by the end of March. The offers they have been running have generated better than expected sales which coupled with the above as caused problems. The are putting things in place to deal with this including taking on extra staff for the telephone/web sales. I have been assured they are financially sound. I personally have recently bought items from their e-bay site and have prompt service and delivery. Do visit your local store and discuss your problem with them. Hope this helps

Re: Hein gericke
 

Perfect timing, the cuff zip on my jacket has given up completely and I'm faced with a choice between getting it fixed (and living without it for a while) or getting a new one (and pensioning the old one off as a spare to be fixed at my convenience).

Sod's law it broke just days after the latest 20% discount offer finished. Don't suppose anyone knows if there's yet another offer due to start in a few days?

Re: Hein gericke
 

Scratch that, the 20% offer's still running and they've still got the tail end of last year's kit on the web site. That's a new Voyage jacket delivered for £239, rather less than the £489 for the equivalent in the shop.

Are the prices on the new range meant to be some kind of funny-ha-ha?

Re: Hein gericke
 

Five months later...

Re: Hein gericke
 

Yep they are in administration as of yesterday (UK Business not whole firm)

http://www.moorfieldscr.com/news-and...in-gericke-uk/

Re: Hein gericke
 

Any know if I can still use my £20 gift voucher?

Re: Hein gericke
 

Shame more folk out of a job:smt010 and I like HG kit.

Re: Hein gericke
 

definatly a shame, even though ive not but my hg gear from them, its brilliant clothing, perfect sizing and very good quality

Re: Hein gericke
 

Well they were having difficulties it seems....

It's a shame I love their stuff.

Re: Hein gericke
 

Shame for the staff..... on the other hand tho maybe some cheap stuff on the way, love there stuff.

Anyone got any jobs going? I got a family to feed and a bike to maintain!

Sad times :(