Hopefully some good news from express
 

They sent a cheque for £3800 to the finance company - which I thought was bad, however upon talking to the claims supervisor the other day, i've managed to convince them to look into buying me a new bike, transfering the finance over and keeping my current insurance (as if they had just repaired my bike)

This was thanks to alpha on the london road giving good advice repeatedly.

Hopefully they will come back to me in a few days with a new bike :D (probably more like a month)

Hope to see you all soon :D

Re: Hopefully some good news from express
 

I hope it all gets sorted soon matey...

Re: Hopefully some good news from express
 

so do I, its killing me seeing everyone out and about.

Re: Hopefully some good news from express
 

This has to be a first !!

Congrats though on getting the result you wanted :cool:

Re: Hopefully some good news from express
 

Lol Yes i've heard bad things about alpha too. They have been quite helpful although not my only source of info obviously - they clearly just want to sell another bike :p

Re: Hopefully some good news from express
 

Hmmmm, yeah, their advice usually consists of
"Kneel before me, lick my boots clean, and I MIGHT just let you buy this bike off me.....
.... If I feel like it....."

Re: Hopefully some good news from express
 

You speaking from experience or something you read about in a paperback in your livingroom?;)

Re: Hopefully some good news from express
 

My experience with 'them' was that I had no problem buying a bike - they were very much "oh, yes, sir", "no sir", "of course, that's no problem, sir" - however, once they had my money & I had the bike they didn't want to know me - a few odd questions that I had etc, they just couldn't be bothered to give me even 2 minutes of their time.

I swore then that I'd *NEVER* buy so much as a washer from them in the future.

Re: Hopefully some good news from express
 

Ah they've been really useful to me to be honest