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International buying problem..
I wonder if anybody can help me?
I ordered rearsets from one second faster, at a grand total of 270 quid, which was almost immediately deposited from my account. This was exactly one month a go. Since then I've sent a couple of emails but I've had no reply.. I'm getting quite peed off now, the status on their website is still "ordered". I want to cancel my order and get a refund, am I within my rights to do this? This is their policy: http://www.onesecondfaster.com/servl...te/policy/Page These are the rearsets.. I know they're good, Pete and Lissa have them, but if a company takes it upon themselves to deposit the money immediately, knowing they won't manufacture the product for a month or two, I at least expect that they reply to my emails when I send them.. |
Re: International buying problem..
If you paid by credit card or paypal reverse the payment.......easier/quicker through credit card than it is paypal mind.
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Re: International buying problem..
Hi Sean, they did pretty much exactly the same with us. No replies when I rang them even.
Eventually we got ebay assistance and suddenly they replied to our e-mails. We did think we had been ripped off initially though. |
Re: International buying problem..
Thanks for replies. I've just tried to call them, the number has been disengaged :mad:
Going to see what my bank can do, as Lissa suggested to me earlier.. I'm fuming! |
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