I don`t often get angry but!!!!!
 

I`m absolutely fuming.

I left work to go to my last visit of the day, started the car up and an awful grinding noise started. Long story short Mototech came out and my front suspension spring has collapsed into 2 pieces.

OMG I thought how much is this gonna cost cos this is all I need.... then I thought phew... I joined the AA a few weeks ago and at the same time took out breakdown insurance to cover all parts up to £500. I rang AA to call them out which they will do as I have relay on both my car and my bike but apparantly the breakdown insurance only covers one vehicle. I wasn`t asked which vehicle I wanted to cover and sod`s law the woman has put down my bike :( My car is my main vehicle so i obv would have chosen that but the point is she led me to believe I had relay, roadside assistance and breakdown insurance on both my vehicles.

As soon as my car is recovered I will be cancelling unless they change this over.

Re: I don`t often get angry but!!!!!
 

the AA are great of getting out of stuff, i aint happy with them either.

Re: I don`t often get angry but!!!!!
 

i thought AA covered the person not the vehicle?

Re: I don`t often get angry but!!!!!
 

So did I Keith... when I joined the woman said that it`s the person that`s covered not the vehicle :(

Re: I don`t often get angry but!!!!!
 

Thats what i was told too, whatever vehicle i'm in i'm covered for - even if i'm a passenger. Think i might ring and check! Sorry you've had a cr@p day :-(

Re: I don`t often get angry but!!!!!
 

Just rung their main office... I kept calm, i didn`t raise my voice, i was extremely polite when I explained my situation and my annoyance, I then tolerated her whining, patronising tone of voice and I got absolutely nowhere other than them offering to change the insurance over to my car but I can`t claim for 14 days!

It`s pouring with rain so I`m now gonna go out to my car and kick it to bits and then I think i`ll run round naked in the rain screaming at the top of my voice!

AAAAAARRRRGGGHHHH!!!!

Re: I don`t often get angry but!!!!!
 

I'm sure this was one of their advertising campaigns a few years back. I know i've had friends in my car years ago and we broke down and one of the phoned the AA and got us recovered.
How very rubbish of them, i feel your anger for you Claire.

Re: I don`t often get angry but!!!!!
 

HD video footage or it didn't happen... :)

Re: I don`t often get angry but!!!!!
 

4 security cameras in the work carpark

Re: I don`t often get angry but!!!!!
 

naughtiness! 'av em claire. :(