I Hate Ebay!
 

I woke up this morning all happy until the phone rang. A lady on the other side of the phone said that she was ringing from a debt collection agency to recover my ebay fees of £75.65.

I thought it must have been one of these scams to try and get money out of me. I logged onto my ebay account to find they have blocked me, only letting me into my messages.

I opened the messages to find only one stating they have blocked me for failing to pay the above amount. I then decided to ring ebay to find out what on earth was going on.

It seems some numpty has double charged me for the items I listed but didnt sell.

I had an item listed but didnt sell at £21 with a £50 reserve. I got charged £16.22 twice! there was more items aswell. They have also not credited me with my £3 for the final valuation fee that I'm entitled to because the buyer never paid because he didnt want to pay for postage.

The whole system is rediculaous and the Ebay representatives tell me they are not allowed to remove the charges. They have actually sold the debt over now to a collection agency, and this has all happened within a couple of days as i was shopping on there day before yesterday.

I rang the collection agency back and have had to pay them the amount on my card, and they try to make me feel better by saying it's ok we have waived the £16 charge on your account.

This is entirely unfair and now have to keep fighitng ebay to get my money back!

I'm so angry!

Re: I Hate Ebay!
 

:(

Re: I Hate Ebay!
 

Buggers!
Seems a bit unfair that they only sent you one reminder. How long did you not check your account for?

Re: I Hate Ebay!
 

I only got one after the account was blocked. I've always paid my fees ontime but somebody has messed up with my bill big time!.

I have got to keep trying to get them to refund my money because Ive been charged twice on my transactions

Re: I Hate Ebay!
 

Why did you have to pay the debt collection agency? Surely you can contest the amount.

Re: I Hate Ebay!
 

been done over by them recently too, they owed me £20, so I left £20 debit on my account and part paid the invoice, they then stopped my account I called to discover that in actual fact the £20 credit they would give me was in vouchers, so they I had to pay the full amount then I was given a voucher..

I hate them

Re: I Hate Ebay!
 

I managed to get ebay now to sort out some of their mess. They deducted a grand total of £8.11 from one transaction but the dumb idiot on the end of the phone reckons that one listing for an item that didnt meet its reserve of £50 is correct for having £16.22 charges. The item started at 99p and had a £50 reserve and only went to £21.

They are so stupid!.

I told the debt collection agency how much I believed I owed in charges and said I want them to get in touch with ebay to sort it out. I have told them 14 days or Im going to take legal action to get my money back.I will go to court if I have to.

I'm going to stop using ebay its absolout Sh1te! and there customer services is appauling.

Re: I Hate Ebay!
 

it's stuff like this that's really put me off ebay i don't use it anymore.

Re: I Hate Ebay!
 

i feel your pain anger frustration.. they did something similar to me. i however didnt pay up - they messed up they needed to fix it. 1 year down the line i got an email saying my ebay account is active.. thanks but no thanks wont be using ebay again. hope you get your money back tho..

Re: I Hate Ebay!
 

Ebay is actually very expensive now for sellers.

I'm hoping they do refund me the money as they have acknowledged that they have messed my bill up.