Windows 7 won't start up :(
 

My laptop stopped responding so I held down the power button to shut it down. Now when it starts up it gets stuck just before the log on screen. It's just a black screen and the mouse cursor.

I have tried startup repair program in system recovery. It finds a problem and says it has fixed it but when it restarts it is black screen time again :(

Anything else I can try?

Re: Windows 7 won't start up :(
 

Have you left any removable media (e.g. SD cards) in the slots?

Re: Windows 7 won't start up :(
 

Buy a new pc.

Re: Windows 7 won't start up :(
 

I had exactly the same about a month ago and ended up rebuilding my laptop :(

Re: Windows 7 won't start up :(
 

I had the same thing a while back. Ended up having to buy the recovery media from HP and re-installing.

Bet it's a laptop that came with Vista and you upgraded to 7 right?

No there isnt any cards in. It came with vista and I put 7 on. It's been fine for ages though

Re: Windows 7 won't start up :(
 

Backups, always do backups :(

If the recoverys not worked, it sounds like a rebuild im afraid.

Re: Windows 7 won't start up :(
 

Ive had this exact same problem. It took a hell of alot of re-starts etc. I think it did it from over heating, but... Try hitting the windows key (the key to open the 'start' tab) this worked for me and it started up fine.

If you hit 'ctrl, alt, del' does it still open up the screen where you can select task manager?

Re: Windows 7 won't start up :(
 

Got all my files backed up but it's a pain having to reinstall everything


ctrl alt delete doesn't do anything. It doesn't seem to respond to anything. If I leave it alone it just keeps restarting then going to the black screen for 5 minutes

Re: Windows 7 won't start up :(
 

It seems like a fairly common occurance with Win7 upgrades.

I know a few people who it's happened to, but not anyone who's brought with Win7 pre-installed.

Trouble is it's a software problem, so not covered by warrenty - and just try getting Microsoft to do anything about it. There have also been some issues with some of the windows updates.

Our IT department tried everying they knew (behind the OS) but nothing worked. Left it for days, it never got past the black screen with the arrow.