Meldrew moment
 

I don't believe it!

Browsing the MAG fill-it-in mini site http://fill-it-in.mag-uk.org/index.html, I recalled some potholes on the M32 slip between juntions 2 and 3, so I thought I would try out the service.

Driving back from London today I noticed that the potholes had been filled and the line markings re-done.

Arriving home I found thisin my email inbox.


From: xxxx, xxxx [mailto:xxxx.xxxx@area2.interroutejv.co.uk]
Sent: 01 March 2007 09:23
To: xxxxxxx
Subject: Our Ref PEM: 24403. HAIL: 388207
Dear Mr xxxxx
Thank you for your enquiry dated 28th February 2007 addressed to the Highways Agency Information Line, regarding the pothole on the M32.
I can confirm that your observation was passed to our Network Communications Centre, who sent a crew to attend site and carry out emergency patch repairs.
Thank you for bringing this matter to our attention.
I hope that this information is of use to you, however if you require any further assistance please do not hesitate to contact me.
Yours truly,
xxxx






I kid you not, that's a 24 hour turnaround. Moral of the story? If you see it, report it, this example may not be a one off.