Nasty, glad to hear nothing serious came of it in the end.
Was there any damage caused to the bike, e.g. the wheel paint chipped where the calliper hit it??? If so, then I’d make a formal complaint and get them to replace damaged parts.
We all make mistakes, especially on a Friday afternoon .. but lets face it, when dealing with something of this potential danger, no visits from the f-up fairy are acceptable.
If it were me and nothing was damaged, I’d chalk it up to experience and check my bolts myself before I rode away next time. Or perhaps vote with your feet and go elsewhere??? But who’s to say they aren’t worse???
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