[Red ones]

This might help.
The iMP can only cope with a single level of folders. This means that all you can put into the 'Music' folder is individual track files, not further folders.
If you want to keep tracks in their own folder (eg album name), you have to put the folder onto the iMP's drive alongside, not in, the 'Music' folder. Make sure that the folder you drop is a single folder, not eg an 'album' folder inside an 'Artist' folder (which is what WMP gives you).
The folders you add are accessed by selecting 'Music', then a short press on 'Mode', selecting 'local folders' and there they are (with the 'Music' folder). Select the folder you want with 'Mode', and Bob's your uncle.
There is a limit to the number of folders you can have and a limit to the number of files in each folder (99 in both cases, I think).

or

the issues are easy to resolve, just call the support line - 0871 7800079.

The main issue is Windows media player may be set to copy protect any music you burn, hence when you are trying to play back it will not are the MP3 player is not DRM.

Go to tools on win media player , then options and make sure you disable the copy protect feature, once this has been done you will need to re burn your tracks again.

trust this helps, if not then call the number above which is the Inovix support line