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Old 01-03-07, 11:20 PM   #1
timwilky
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Join Date: Mar 2004
Location: Not in Yorkshire. (Thank God)
Posts: 4,116
Default Indian script monkeys

I have spent the day arguing with Indian script monkeys. Why do organisations employ these clowns who cannot speak English and treat customers as if they are idiots.

Perhaps because they are so thick that they will not deviate from the script. But have no script for. "Can I please escalate this call to a technically competent English speaker please" so completely ignore the customers request.

Can I please talk to your supervisor usually results in somebody with even less command of the English language.

Still it could be worse. They could bring the script monkeys over here to spoil the "I demand to be put through to a UK helpdesk"

Why when you pay a premium for a service should you be fobbed off with 3rd world incompetents?. Answer when NTL take over your service provider
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