Ceri JC

IIRC, you have 14 days after taking out a policy to cancel the policy and be entitled to a full refund. Now, I'm not hoping to actually do this, but I'd like to know where I stand, as my current insurers seem to have messed up and put my old address on the policy docs from the underwriters, even though the new address was definately given to them and indeed, they even shipped the docs to my new address. I will ring them on monday, but if they try and charge me a £20 "admin fee" for their balls-up, I would like to be able to say, "well, in that case, I'll cancel my policy with you and take out a new one elsewhere".

The thing is, it has been (just) over 14 days from when the cover started, and by the time they got round to sending out the docs over a week later it was the postal strike and I've only just recieved them/spotted the mistake. With regard to the 14 day cancellation period, does anyone know of a clause extending the period of time in the event of mail strikes?

TIA,

Ceri