instigator

I recently had a problem with a BP station where I was charged £48.50 for a single transaction, 21 minutes after my original transaction went through and I left the petrol station. After MUCH (2 months) faffing around, I eventually got BP to look into it and they eventually found out that after I had left, someone filled up with fuel and drove off without paying. So in all of the till persons infinite wisdom, they decided to manually charge it to my card because they apparently "panicked".

What the hell is the point of chip and pin if they allow this to happen????

Biggest crock of **** to date.

Sorry to hear of your problems gazman. I asked my bank about the problem and they told me they couldnt help me full stop due to the fact it was a maestro card and not a visa. Went to another branch and they were actualy concerned, told me to get a criminal reference number and then give that to the bank and they WOULD get my money back. Perhaps worth visiting a different branch.