fatneck

Hi all,

My girlfriend took out insurance with Bike Sure a couple of days ago, and was told she had a 14 day cooling off period. She's changed her mind, but they are trying to charge her ?40 for the privelage. This seems ridiculous to me - as I understand it they can charge a 'small admin fee' but 'are not allowed to profit from it'. She paid on credit card, its a distance selling purchase so I think they're taking the p1ss and just trying it on.

Anyone had any experience with this?

Cheers
fatneck