Quote:
Originally Posted by Baph
Hmm. Interesting. I'm in two minds about that...
On the one hand, it's not under warranty, so I wouldn't expect them to give a damn. I'm also fairly confident that I can fix it (if it's the causes that I mentionned). Also, it was the last of the line from the shop, and I got a discount for that, and the fact it was out on display in the shop.
On the other hand, you don't get if you don't ask...
Did you have to pay anything to get them to look at it, or indeed pay anything towards the replacement?
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They picked it up and covered the costs, they then deducted one years 'use' out of what they deemed acceptable - a 6 year life, and offered the cash back.
This was all through currys who weren't too willing until they got a stroppy letter
