Quote:
Originally Posted by timwilky
Ed.
As a small business owner. How do you manage your IT support.
I assume you have somebody local you trust. But how did you come by them. word of mouth? go looking in desperation?.
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It's a very small and simple set up. 1 server, 6 PCs. We don't even use MS Server, we use bog standard XP Pro and usual Office applications, with Proclaim case management - it's made by Eclipse Legal Software in Bradford. They provide the support for that. Other support is from a bloke in Newtown (Powys) - we needed some help on our home PC some years ago, and a friend recommended him. So when we set up, it was natural to use him.
He has no formal qualifications, I don't even think he has an O level, but he is very good at what he does, cheap, and reliable. And that's what matters to me.