[fizzwheel]

Originally Posted by Grinch

This would explain why when you went to the loo it disconnected, as it continue to authenticate. So I would challenge your ISP as it looks like the password or ID has expired, or your ISP is not accepting you ID even it is it valid.

Thats what I told my ISP and they dont agree with me. They reckon its my router. I told them I believed the probem was with their end i.e. my account is the problem and they are now ignoring my emails. I escalated it to my account manger who told me the tech guys say theres nothing wrong and now I'm going round in circles.