Re: any one used www.motobrio.co.uk
Hovis is it just today you been trying to ring them mate? If so i spotted this on their website that may explain it...
NEW SHOP / MAIL-ORDER HELPLINE OPENING HOURS
with immediate effect & until further noticeMonday and Tuesday 6pm to 9pm
Wednesday Closed
Thursday to Saturday 9:30am to 5:30pm
If you dont get hold of them then the next option is your card company, depending on how you paid of course. If it was a credit card its easier than if it was a debit card.
I hate companies who take it on themselves to send you a replacment product, why they cant call or email you first and give you the option is beyond me. It also sounds in this case as tho they are trying to fob you off with junk they cant sell, which is just not on.
Very worst scenario is that you contact your local Trading Standards office and ask their advice.
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