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Old 03-07-09, 07:28 PM   #1
nik_nunez
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Default MCE insurance - warning

called mce and they said they would beat my quote for my bike insurance, which they did said the excess are the same and £50 cheaper for the insurance. Great i thought will buy it now (and the woman on the phone was a bit pushy saying things like "this is a now only offer, i cant offer it tomorrow") this was yesterday.

today the phone rings from mce (a day after i paid) saying my excess had been changed from £350 to £700 and the price had gone up. So as you would expect i was not best pleased having only paid for it less than 24 hrs ago. She went away saying she would speak to her boss to sort it. Many hours later I rang back and was told they cant do anything. So i cancelled the policy to be told it could take 3 weeks before i get my money back. I was again not best pleased at the service, I have not had time to read their website about refunds but 3 weeks seems a bit excessive.

so just a warning
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