Re: Royal Mail Robbing B&5T&RD5!!!
Royal Mail are a huge operation but oh so crap at what they do most of the time. They let me down in a major way with their mail redirect service an it ended up costing me lots of money. When i tried to claim this money off them they passed me from pillar to post until i finally got thru to the CEO pa who was gobsmacked i was on her line with this issue. She promised me she would settle the matter immeadiately with a cheque.
She put me thru to another woman who said "yes can i help you?" and i was about to freak out, thinking i was back thru to the bloody call centre again. But the lady said "no, i'm supposed to write you a chque... but i wasn't told for how much". So just to see if she was serious i added £100 to the amount and got the cheque a couple of days later.
Pathetic way to run a business eh?
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