Quote:
Originally Posted by Spiderman
Helpdesks tho, really? Do i have to?
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Seriously its one of the most rewarding jobs I've ever done, but its also the most frustrating... We're not all morons. I met alot of very good, capable, skilled and intensley likeable people. Most of which I'm still friends with 20 years later.
I've only met a few wally's and I helped most of them out of the door... Its very competative at times and often you'll be flying by the seat of your pants especially when somethings broken and you dont know how to fix it and the hottie in HR cant print out her reports
IMHO helpdesk isnt about IT skills, its more about people skills, how you talk to people and making them understand complicated stuff without confusing the hell out of them.
If you can show some comon sense, work under pressure and use your intiative and you're a quick learner you wont be on the helpdesk for very long trust me.