Quote:
Originally Posted by rictus01
it goes back via Phoenix Distribution, or pop into Hein Gerickes and they'll help you out.
Cheers Mark.
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Hein Gericke round here are a waste of space. Irksy off here need to return a faulty helmet for refund. rain ran down between the lid/visor because of a big gap and they would not accept it. unless he bought a new helmet first and that the manufacturers agent then accepted the defect.
He told Raceleathers about the poor service he had had from Hein Gericke and they agreed to have a word with the rep when he called. The rep accepted Raceleathers word without seeing the lid and authorised them to issue a refund. Brilliant customer service from Raceleathers even if the lid was bought from Hein Gericke.