Originally Posted by Fizzy Fish

+1

Their behaviour reminds me of traffic wardens - all about revenue raising. How can you justify taking c.£100 every month off someone with F-all money and then, what a surprise, they go OD again the next month and get charged more, etc etc. It was never about deterring people from going OD - if it had been they would have done helpful things like text you your balance when it gets low, cut you some slack, etc