Re: A step too far or normal protocal??
Hmm..it does sound slightly over friendly and Im not suprised you felt a bit taken by suprise! If he calls back in the future, avoiding the call probably wont do much so you could just respond in one word answers or say "thanks but no thanks" and put the phone down. Or just tell him you are happy with your current supplier and will not be discussing it further and simply hang up.
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