Re: How useless are HMRC
Quote:
Originally Posted by flymo
as it happens I spent 30 mins on the phone with HMRC the other day getting assistance with PAYE for my fathers business. The guy on the phone could not have been more helpful.
I guess its the individual that you end up with rather than the department as a whole. +1 on making a complaint about that person.
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+1.
Coz my Dad had worked abroad and had pesions from a few countries they were always hassling him, e.g. 3 tax codes in 1 week, and blaming the exchange rate for it. My Dad did his own returns and continually proved the "professionals" wrong.
When Dad got too ill to deal with them I took over. After detailling 6 yrs worth of hassles to one of their senior guys I gave him a choice of resolve it, or talk to the newspapers - "Tax man hassles 77 yr old into an early grave." And to be fair, he was a really nice guy, he sorted it - pity about the numpties further down the food chain.
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