Well nearly a year later and this is just sorted
I contested the police report and the officers statement so the insurance company have delayed all their side of things too.
The police report was very biased towards the car and his "scale" sketches were so far out it was like a different event.
I got a letter this week from leicestershire police telling me that the officer I had complained about had been delt with and both his report and statement had been withdrawn due to being inaccurate.
A letter was given to me to forward onto my insurance company asking them to remove their "evidence" from their own investigations.
The insurance company dragged their feet for a while so I just happened to mention yesterday that if it was not resolved by the end of the month, I would instruct a solicitor to take this to court as I had legal cover with my policy.
I then went on to mention that as the 3rd party was also insured with them, if this was not resolved sooner rather than later, the only loser would be the insurance company in the long run.
Well, I now have my excess and NCB.
Job done