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ethariel · 18-09-10, 10:36 AM

Had a bit of a search about and find loads about insurance and costs etc but my question is a wee bit different.

Had the bile nicked, have done all my end of paperwork, calls, chap coming ut for the statement etc inside of 3 weeks, called the compay yesterday and was floored to find that they won't bechasing for the 'Report' for a MONTH then the possibility of a 2 to 8 week wait for a police report before thay will consider paying out?

To anyone in the 'Insurance Industry' - Is that a 'Reasonable' length of time to process a calim or total boll*cks, and would I be better off starting a complain to the ombudsman (i think) now before waiting that long for the beer tokens to arrive back so i have a chance on buying something before the snow and ice arrives.

Sorry if it sounds like a rant but i'm fuming.

18-09-10, 10:36 AM	#1
ethariel Member Join Date: Jul 2005 Location: London (for my sins) Posts: 806	Insurance Claims? Had a bit of a search about and find loads about insurance and costs etc but my question is a wee bit different. Had the bile nicked, have done all my end of paperwork, calls, chap coming ut for the statement etc inside of 3 weeks, called the compay yesterday and was floored to find that they won't bechasing for the 'Report' for a MONTH then the possibility of a 2 to 8 week wait for a police report before thay will consider paying out? To anyone in the 'Insurance Industry' - Is that a 'Reasonable' length of time to process a calim or total boll*cks, and would I be better off starting a complain to the ombudsman (i think) now before waiting that long for the beer tokens to arrive back so i have a chance on buying something before the snow and ice arrives. Sorry if it sounds like a rant but i'm fuming.