myfirstsv

I bought my son a IPhone 3GS 32gb. Described as mint it turned up today in time for Xmas.

And it did look perfect till I took it out of the box (which was mint) and found the casing was coming apart and the volume buttons were missing.

I've mailed the seller and said I want my money back and the postage to send it back to them. No reply yet, and I have a horrible feeling this is going to get messy.

I used Paypal so I guess I will get my money back eventually, but anyone got any tips on how to play this?

Suggestions on what to tell my son on Chritsmas morning would also be appreciated.

Thanks