SV650.org - SV650 & Gladius 650 Forum - View Single Post - Gripe of the day

Red ones · 13-10-17, 07:52 PM

Virgin phoned me today and said they are going to upgrade my TiVo for free.
Totally free.

It only costs £20 to activate it.

It's free.

They got cross when I said there is a difference between free and £20. Free means I don't pay £20.
They said that the £20 means they did the box for free if it breaks. They didn't like my comment that if their box breaks then I'd expect them to fix it for free. And if the box is free then I don't expect to pay.

They withdrew their offer. Mean people!

13-10-17, 07:52 PM	#5038
Red ones Member Mega Poster Join Date: Jul 2003 Location: Hertfordshire Posts: 1,422	Re: Gripe of the day - What is yours? Virgin phoned me today and said they are going to upgrade my TiVo for free. Totally free. It only costs £20 to activate it. It's free. They got cross when I said there is a difference between free and £20. Free means I don't pay £20. They said that the £20 means they did the box for free if it breaks. They didn't like my comment that if their box breaks then I'd expect them to fix it for free. And if the box is free then I don't expect to pay. They withdrew their offer. Mean people!