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Old 19-12-20, 07:47 AM   #8915
daktulos
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Join Date: May 2016
Location: St Albans
Posts: 364
Default Re: Gripe of the day - What is yours?

Quote:
Originally Posted by Adam Ef View Post
Careful they don't try to charge you for it or take it out of the compensation. If they get you to sign a document to say you've received the hire verhicle, read it.. make sure it's not a hire agreement saying you'll pay for it as often happens...
With me, I was offered a basic car and asked if I wanted one to match the car which was damaged, which I did. All went well, but a few weeks later I found this was arranged by the hire company putting in a separate claim against the other driver's insurance, which they then queried.

It was fine in the end, but wasted a lot of time going through it, and in the end decided it wasn't worth it for a bigger car. I suspect it would have been simpler if the claim was being managed by the other party's insurance, rather than mine.
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