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Originally Posted by lynw
have you phoned them? queried it? or just jumped on the anti-CN bandwagon as you have a gripe with them?
as Northwind says, its not how good they are at taking your money its how good they are when you need them. and everyone whos used them and had accidents has rated them.
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Not me! Rubbish service when I actually had to get something from them (hire bike) and lots of fobbing off, hanging up on me (I wasn't even swearing when they did it...) and so on. More down to their "hire bike" dept. and in particular the scabby "Patrick" who runs it than CN as a whole group.