thanks for the advice... i did the check to see if the port was open as described by TSM... and it is.
then did the dnstools thing... but it didnt list anything about smtp servers. its an AOL account we have ??
anyway, now i'm stuck again. I havent managed to follow the bit about outlook profiles... which menu is this? is this the same as email account settings?
karl
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Originally Posted by The Mass
You may also want to check your outlook profiles.
If the profiles have been setup for outbound / inbound SMTP servers going through your ISP , when you get to work, the profile will not work.
I think you'll probably find that your compnay isn't blocking SMTP or POP3 for that matter, as they pretty much depend on it for all inbound mail traffic.
The other factor may also be your anti-virus software, if it's McAfee's EPO stuff, then SMTP can be blocked by the administrator. But you would probably find that your outbound / inbound controls wouldn't work at home either.
I would have a quick look at your outlook profiles first 
Mass |