Trouble with black horse finance
Due to unforeseen circumstances I got behind with my monthly loan repayments, I missed last October’s payment.
I have been keeping up with all subsequent payments, but have been getting a letter costing me £25 or so each month to remind me (just in case iv forgot?) plus some other charges.
Being a couple of days late with Feb's payment I have received a notice of default on my loan.
Yesterday I phone Black Horse to try and explain.
I want to pay Feb's payment and ask if I can brake the missed payment into lumps of £40 and pay it over the next 3 months,
I am told I can but as I have now got a default notice they will send me a default letter every 10 days costing me £25 a time. So costing me an extra £225 approximately.
No other options other than pay the entire outstanding payment now would be excepted AT ALL by the lady I spoke to. At that point I ended the conversation as I was in a temper and didn’t want to be rude to the Lady, not her fault etc..
As I had forgot to make the payment for Feb while on the phone I phoned back later when a bit calmer to make it,
This time I spoke to a different Lady who I explained the situation to. She immediately responded by adding the late payment to the end of the loan i.e. one more month to pay on the end, and as I am now up to date no more £25 default letters.
No other point to this post than this. If any of you are unfortunate enough to get behind with repayments to Black Horse, don’t just settle for the extra fees they will try and stick onto you, ask to talk to someone else.
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