Re: Gripe of the day - What is yours?
Quote:
Originally Posted by Adam Ef
Anyone know how to actually contact anyone that's not a chat loop robot on their site or and automated loop that hangs up on you after reading out the status of a parcel that hasn't moved for a week, that you can read yourself on their site anyway?
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Finally got through to someone today. 3 weeks later.
I've been sent a claim form. Now to wait up to 28 days for a reply with their decision.
It's been at the receivers local depot for two weeks apparently and they've finally admitted they can't find it. After marking it as over sized and needing a special courier, then saying certain oversize couriers only work weekends... and a load of other lies. It's a normal size cardboard box! Or was.
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