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Old 21-10-08, 04:27 PM   #1
etuna
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Default bought a ticket in Westminster and got a PCN

....now how do I challenge it if I have no physical ticket ?

I "bought a ticket" over the phone at 8.17, got back to bike and it had a PCN issued at 9.27.

Have put this is writing on the "informal challenge" portal on their website.

Didnt get a SMS confirmation - should I have?

Hmmmm
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Old 21-10-08, 04:31 PM   #2
Stig
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Default Re: bought a ticket in Westminster and got a PCN

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Originally Posted by etuna View Post
....now how do I challenge it if I have no physical ticket ?

I "bought a ticket" over the phone at 8.17, got back to bike and it had a PCN issued at 9.27.

Have put this is writing on the "informal challenge" portal on their website.

Didnt get a SMS confirmation - should I have?

Hmmmm
There are rules. If I remember correctly, you are supposed to wait for text confirmation to confirm transaction completed and your bike registered. If you don't get a text after a period of time you are supposed to phone them back.
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Old 21-10-08, 05:37 PM   #3
FG1
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Default Re: bought a ticket in Westminster and got a PCN

Have you got proof that you "bought" the ticket, credit card statement or such like ????
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Old 21-10-08, 08:00 PM   #4
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Default Re: bought a ticket in Westminster and got a PCN

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Originally Posted by FG1 View Post
Have you got proof that you "bought" the ticket, credit card statement or such like ????
mobile phone call record..
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Old 21-10-08, 08:41 PM   #5
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Default Re: bought a ticket in Westminster and got a PCN

Sorry to say it but i think the Big Ape is right.

However its always worth trying to explain your point to them and see if they take sympathy.
I'm sure i read somewhere that the Head of Parking for Westminster has said that since this bike parking charge only just started they really shouldn't give out tickets yet but just put warning notices on bikes.
It may be worth bypassing the "normal" appeals route and finding his email addy off the Westminster website and emailing him direct and see what happens that way.

gotta be better than giving them your hard earned, eh?
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Old 22-10-08, 07:54 AM   #6
etuna
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Default Re: bought a ticket in Westminster and got a PCN

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mobile phone call record..

Have mobile phone record but no bank transfer

I got a ticket a month ago as I forgot to pay, this time I did and it hasnt worked!

I believe the SMS confirmation is when you pay by SMS. When you call, a recorded message verbally tells you that the transaction has gone through.
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Old 22-10-08, 09:55 AM   #7
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Default Re: bought a ticket in Westminster and got a PCN

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Have mobile phone record but no bank transfer

I got a ticket a month ago as I forgot to pay, this time I did and it hasnt worked!

I believe the SMS confirmation is when you pay by SMS. When you call, a recorded message verbally tells you that the transaction has gone through.
No that's not right. You get SMS even if you call. I did.
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Old 30-10-08, 09:13 AM   #8
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Default Re: bought a ticket in Westminster and got a PCN

Heres a tip, dont park in Westminster! Bunch of robbing Shiisteres they are. Park elsewhere and get a bus
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