Dropping helmets

I was told that if you dropped a helmet you had to replace it, I just dropped mine in the underground car park, combo of dry hands and suede! from about knee height and it landed on the top. D just made a small tarmac scuff do I have to replace it?? I understand if it falls off your bike as its a bit higher but knee height?

According to all the guidelines, yes you should, as you can't see if it caused any damage to the impact protection lays. It may not have caused any protection damage, but is that a risk you are willing to take?

Very unlikely damaged unless it was the crappest helmet ever, I've dropped mine a few times about that far but I'm an idiot so don't even listen to me.

Most damage occurs to lids when there is a weight inside it like a head . From knee height you may have scuffed it and not actually done any structural damage to it , But its a grey area to say the least and you have to decide what risk to yourself can be had from not replacing this lid .

Thought that might be the answer, it's an Arai so i'd certainly hope there'd be no damage to inlays. I'll keep it until after I get new jacket and trousers as at the moment other protection is lacking. Is Hein Gericke textile stuff okay? I'd be wearing for commuting, I doubt I'll be doing any 'spirited' runs, not for a while yet anyway.

[Nobbylad]

I've found Hein Gericke particularly crap at customer service, however I'm sure there's a few on here who have had good experiences.

I've dropped my lid a few times too, I'm hoping it'll still be OK

alledgedly an arai will take a couple of impacts like that in the same place before it is sturcturally unsound...

if you take it back to where you bought it the can send it back to arai to be checked, unless you bought it from J&S who apparently sell foreign imports...

I think customer service is very specific to the worker. I went to the one in Cardiff and on two occasions they couldn't have had more time for me, really helpful and gave lots of advice, it was quiet mind. I was asking about how good their gear was really, how does it fair up?

[Biker Biggles]

I thought you could take an Arai into any Arai dealer for inspection and a damage check?
Either way I doubt if your lid wes damaged by a small drop like that.I think one of the mags did a test on a few lids and found none of them were damaged by bigger impacts than that.Was it Ride???

Originally Posted by sauluk

I think customer service is very specific to the worker. I went to the one in Cardiff and on two occasions they couldn't have had more time for me, really helpful and gave lots of advice, it was quiet mind. I was asking about how good their gear was really, how does it fair up?

I found the Leicester Branch very helpful, but then again he was trying to sell me a £500 rain coat!