Is this covered by the warranty? - SV650.org

dyzio · 11-12-08, 11:11 PM

Hi everyone,
Bought myself a R1 Schuberth no more than 3 weeks ago.
Last week I've noticed the anti fog film peeling off, but I've ignored it.
Yesterday however, I found the lid in this state:

Definately not normal, but do you think it could be replaced under warranty? Afetr all tis' a 200+ quid lid :/

Cheers

11-12-08, 11:26 PM

are you sure thats not just the protective film

fizzwheel · 11-12-08, 11:27 PM

It does look like it, but they normally only put that on the outside of the visor not the inside...

I'd say take it up with Schuberth and see what they say...

11-12-08, 11:33 PM

Don't take it up with Schuberth, take it up with the retailer which sold it to you. Your contract is with them, don't let them fob you off by sending it back.
If it is the anti fog film coming away, then it is not fit for purpose, to the extent that it is a safety risk, and you can ask for a full refund.
Either let the shop exchange it for another or give you a total refund.

12-12-08, 08:59 AM

agreed

JamesMio · 12-12-08, 03:39 PM

Def just double check it's not the protective film (that should have been peeled off when it was sold).

I've rode for a couple of hours with terrible vision before I realised I hadn't peeled off the cover on my Pinlock insert.......

dyzio · 12-12-08, 03:43 PM

Yup, but the protective film was on the outside, this is on the inner side of the visor.
Vision was perfect and overall I've been happy with the lid.

Gazza77 · 12-12-08, 03:47 PM

Quote:

Originally Posted by dyziowg

Yup, but the protective film was on the outside, this is on the inner side of the visor.
Vision was perfect and overall I've been happy with the lid.

Take it back and ask for the visor replacing.

pookie · 12-12-08, 04:04 PM

i would take it back..it looks like sort of lacquer layer on the inside..had it on my old helmet but only started coming away after a long time..resisted peeling it all off. Its kind of thin and crinkly once peeled

12-12-08, 04:17 PM

Defo defect in visor, thats a anti fog on the visor. I know as i cleaned mine with swafega wipes and took the anti fog straight off, will neva do that again. £300 for a helmet and broke by 2p swafega wipe.

11-12-08, 11:11 PM	#1
dyzio Member Mega Poster Join Date: Mar 2007 Location: Aberdeen'ski Posts: 2,274	Is this covered by the warranty? Hi everyone, Bought myself a R1 Schuberth no more than 3 weeks ago. Last week I've noticed the anti fog film peeling off, but I've ignored it. Yesterday however, I found the lid in this state: Definately not normal, but do you think it could be replaced under warranty? Afetr all tis' a 200+ quid lid :/ Cheers

11-12-08, 11:26 PM	#2
hovis Guest Posts: n/a	Re: Is this covered by the warranty? are you sure thats not just the protective film

11-12-08, 11:27 PM	#3
fizzwheel Super Moderator Mega Poster Join Date: Dec 2003 Location: Somerset Posts: 3,614	Re: Is this covered by the warranty? It does look like it, but they normally only put that on the outside of the visor not the inside... I'd say take it up with Schuberth and see what they say... __________________ Look Dave, I can see you're really upset about this. I honestly think you ought to sit down calmly, take a stress pill, and think things over. K5 GSXR 750 Anniversary Edition

11-12-08, 11:33 PM	#4
FG1 Guest Posts: n/a	Re: Is this covered by the warranty? Don't take it up with Schuberth, take it up with the retailer which sold it to you. Your contract is with them, don't let them fob you off by sending it back. If it is the anti fog film coming away, then it is not fit for purpose, to the extent that it is a safety risk, and you can ask for a full refund. Either let the shop exchange it for another or give you a total refund.

12-12-08, 08:59 AM	#5
AndyBrad Guest Posts: n/a	Re: Is this covered by the warranty? agreed

12-12-08, 03:39 PM	#6
JamesMio Member Mega Poster Join Date: Jul 2007 Location: Scotland's Deep South Posts: 1,461	Re: Is this covered by the warranty? Def just double check it's not the protective film (that should have been peeled off when it was sold). I've rode for a couple of hours with terrible vision before I realised I hadn't peeled off the cover on my Pinlock insert....... __________________ "That **** on the push-bike." Creatomatic

12-12-08, 03:43 PM	#7
dyzio Member Mega Poster Join Date: Mar 2007 Location: Aberdeen'ski Posts: 2,274	Re: Is this covered by the warranty? Yup, but the protective film was on the outside, this is on the inner side of the visor. Vision was perfect and overall I've been happy with the lid.

12-12-08, 04:04 PM	#9
pookie Member Join Date: Jul 2004 Location: Essex Posts: 938	Re: Is this covered by the warranty? i would take it back..it looks like sort of lacquer layer on the inside..had it on my old helmet but only started coming away after a long time..resisted peeling it all off. Its kind of thin and crinkly once peeled __________________ "an unedifying exercise in postmodern, operatic grunge" Was - 2000 Candy blue sv650s -2003 Sonic silver sv1000s Gone - 2007 Wildfire Orange Ninja zx6r Now - 2010 Triton blue sv650s -Back to the future

12-12-08, 04:17 PM	#10
Hooligan Guest Posts: n/a	Re: Is this covered by the warranty? Defo defect in visor, thats a anti fog on the visor. I know as i cleaned mine with swafega wipes and took the anti fog straight off, will neva do that again. £300 for a helmet and broke by 2p swafega wipe.

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