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Old 31-03-09, 10:55 PM   #1
bampy
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Default The dealer has broken my bike

Sent my bike to the dealers to have a set of heated grips fitted. Got it back yesterday and when I used them for the first time they blew the main fuse under the seat.

Back to the dealer I went with the bike and after two hours they diagnosed the switch was faulty. This in turn has resulted in a burnt out wire somewhere in the loom.

They informed me of this cockup, told me that they had disconnected the grips and made arrangements for me to go bad there this Thurday and that my bike was outside waiting for me.

Out I went and it was completely dead. After messing with the grips they had not thought to check if the nike actually worked. I have a bad feeling about this only had the bike a couple of weeks and I am not happy.
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Old 01-04-09, 07:37 AM   #2
Miles
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Default Re: The dealer has broken my bike

Then what happened?
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Old 01-04-09, 08:07 AM   #3
plowsie
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Default Re: The dealer has broken my bike

Its like a "yeah, yeah, yeah, yeah YEAHHHH and then...beeeeeeeeeeeeeeeeeeeeeeeeeeeeeeep lines dead"



Seriously though, wouldn't be pleased at all. Get it fixed ASAP, inform them you are without a bike and want this to be their priority...

Shoulda DIY.
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Old 01-04-09, 12:23 PM   #4
vardypeeps
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Default Re: The dealer has broken my bike

I would have DIY'ed it too. Shame that people **** up then expaect you to wait.
Get on that blower morning and afternoon chasing them up and checking when it will be ready
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Old 01-04-09, 01:12 PM   #5
bampy
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Default Re: The dealer has broken my bike

Quote:
Originally Posted by Miles View Post
Then what happened?
Goodung back tomorrow morning hopefully the loom is not u/s. I made one big mistake. I could have done it myself but as I bought the bike from them they offered to fit the grips for nothing. Then I thought "leave it to the professionals" noooooooooo!
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Old 01-04-09, 01:38 PM   #6
the white rabbit
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Default Re: The dealer has broken my bike

Who was it then?
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Old 01-04-09, 02:17 PM   #7
hovis
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Default Re: The dealer has broken my bike

blunder-road?



lol
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Old 01-04-09, 06:00 PM   #8
thefallenangel
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Default Re: The dealer has broken my bike

Quote:
Originally Posted by hovis View Post
blunder-road?



lol
2 services taking double time and on the other one they broke down.
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Old 01-04-09, 07:03 PM   #9
MattCollins
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Default Re: The dealer has broken my bike

Heated grips should be a simple enough task for a competent wrench. There is absolutely no friggin way that they would have burnt wiring if they had been done right.

Cheers
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Old 01-04-09, 09:43 PM   #10
thefallenangel
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Default Re: The dealer has broken my bike

Quote:
Originally Posted by MattCo View Post
Heated grips should be a simple enough task for a competent wrench. There is absolutely no friggin way that they would have burnt wiring if they had been done right.

Cheers

Suzuki trained technican doesn't mean competant.
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