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03-08-09, 02:31 PM
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#1 |
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Just emailed the Managing Director of Moto Guzzi UK.
...to complain about refusal of warranty. They won’t replace the corroded ECU on my 17 month old Griso.
I had a bit of a rant at Tony Campbell (MD of Piaggio Group UK) and copied in 15 biking and motoring trade publications for good measure. I feel like Erin Brokovich. Let’s see how he likes them apples. |
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03-08-09, 09:59 PM
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#2 | |
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Member
Join Date: Aug 2008
Location: Eastleigh, Hants
Posts: 191
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Re: Just emailed the Managing Director of Moto Guzzi UK.
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Pointy K3S in SuperSonicSilver, R&G bungs, Carbon Can Co slip-on SOLD TO MEMBER "Cobra"! So long old friend! I'm going all Charley Boorman on yo' ass. Can't filter or indicate any more. |
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04-08-09, 07:03 AM
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#3 | |
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No, I don't lend tools.
Mega Poster
Join Date: Jul 2003
Location: Skunk Works, Nth London
Posts: 8,680
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Re: Just emailed the Managing Director of Moto Guzzi UK.
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If an SV650 has a flat tyre in the forest and no-one is there to blow it up, how long will it be 'til someone posts that the reg/rec is duff and the world will end unless a CBR unit is fitted? A little bit of knowledge = a dangerous thing. "a deathless anthem of nuclear-strength romantic angst" |
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04-08-09, 07:12 AM
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#4 |
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Re: Just emailed the Managing Director of Moto Guzzi UK.
Yea! Take it to the man, fight the power, evil corporations doing corporation stuff etc etc
Seems silly they refuse to replace it under warrenty, I mean, its hardly a service item is it? +1 to keeping this thread on the update Might be worth sending them an actual hard-copy letter. And if its not a trek, delivering it personally 
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04-08-09, 07:20 AM
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#5 |
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Re: Just emailed the Managing Director of Moto Guzzi UK.
That sucks. Do they have a forum you can use? Why did they refuse it?
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04-08-09, 07:30 AM
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#6 |
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Re: Just emailed the Managing Director of Moto Guzzi UK.
Is the corrosion affecting its function, or just its aesthetics?
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05-08-09, 10:30 PM
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#7 |
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Re: Just emailed the Managing Director of Moto Guzzi UK.
Are they saying it wasn't looked after properly?
I heard about a manufacturer sending out new bikes with corroded connections. |
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06-08-09, 12:28 AM
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#8 |
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Re: Just emailed the Managing Director of Moto Guzzi UK.
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06-08-09, 12:39 AM
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#9 |
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Re: Just emailed the Managing Director of Moto Guzzi UK.
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06-08-09, 01:04 AM
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Re: Just emailed the Managing Director of Moto Guzzi UK.
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