BT... You are a disgrace.

I had a very pleasant 3 years where I didnt need BT as I lived in leeds and everything was cable.

I now have the unpleasant mistake of having my phone and internet with BT.

Since day 1 they have completley messed everything up, not installing properly, billing incorrectly, not taking money when I have given them my details three times, failure to set up direct debits and finally last night they cut me off because I failed to pay my bill.

What they really mean is they failed to take the money AGAIN, so cut me off.

I really really really hate BT and thier stinking attitude. I will celebrate the day I am out of my contratc and can tell them to FO.

If anyone has the option between SKY and BT please please please do not use bt. they are expensive incompetant and rude.

This is my own opinion and not the opinion of sv650.org or any of its owners or moderators.

may they rot.

p.s does anyone know if I actually stand a chance of getting them to cancel my contract early as I have had such poor service.?

since youve been cut off pay the bill and say you do not wish to be reconnected then phone sky or virgin that should be ok

[Viney]

Funny, the same thing happend to me with Virgin and the saem happened with my mate nad his Sky. So all in all, they are all rubbish!

Mines all sorted now though

[dizzyblonde]

only this minute BT have rung me to reduce my broadband charge

I have had upsy downses in the long distant past with them when I first got connected the the twinternet, and a couple of months back when the bandwidth went haywire, but they've been the same as any other provider I shouldn;t wonder

its thier attitude that bites...

yeah yeah we f**kd up... but so what you cant escape.

blaaaaargh

i had a BT line but moved it to tiscali for free line rental cant be bad its saving me £140 per year

[timwilky]

If you can get cable internet, dump all phones and go VoIP.

I checked my sipgate billing this week.

So my total bill for 3 and half months is £8.84, just imagine what BT or virgin etc would have charged me in just line rental for that period.

I have to sat I've never really had any issues with BT. Be warned though, when you get those price reduction costs. What they sometimes fail to tell you is that it also means being tied into a contract for a further 12 months. I'm goign to try Virgin Media though as the BT broadbandis £26 per month and I am sure I can get cheaper. Fingers crossed!!

[timwilky]

IF you go VM, do not get their telephone. It is a rip off. they charge you 6p connection charge on any calls outside of any "free time".

Originally Posted by timwilky

IF you go VM, do not get their telephone. It is a rip off. they charge you 6p connection charge on any calls outside of any "free time".

Already have a landline with them (and a BT one too) as you had to have a landline with VM to get the TV deal.