Trying to Rip ME off - Don't think so! - SV650.org

19-03-10, 11:49 AM

Oh Man! I'm soooo angry.

Post has just arrived and there is an invoice for a company I have already paid £200 for advertising my business. The invoice is an additional £110.

Got straight on the phone and its a hidden charge thats written into the contract for the "artwork".

Now when I sign anything I'm really on the ball with paying money. Infact the sales man was selling me a £200 contract but it was gonna be for 2 years at £200 per year. He never said this until the contract was in front of me and the money didn't add up. Bascially it turned into a £400 contract payable now. Luckily I spotted it and queried that it wasn't what he was telling me and I was furious that he was pulling the wool over my eyes. I should have cancelled there and then but it was worth doing so I signed.

Now they are trying to charge me for the artwork that he said was included. Sure enough on the back of the contract is "£95 + VAT artwork fee". I phoned them straight up and made a polite complaint saying that any additional charges should have been pointed out at the time of sale. Luckily they have agreed to take the additional fee out and knowing that they have my card details on file ready for the last payment I have cancelled the card.

I hate being taken for a fool

Dave20046 · 19-03-10, 12:00 PM

Is it valid on the back of a contract?!

19-03-10, 12:03 PM

On the front it says "terms and Conditions overleaf"

Dave20046 · 19-03-10, 12:09 PM

doh
Atleast you didn't get stung for it in the end, I hate stuff like that!

19-03-10, 12:37 PM

Out of curiosity, what business was it ?

19-03-10, 10:56 PM

Quote:

Originally Posted by specialone

Out of curiosity, what business was it ?

Advertising!!! Need I say more

19-03-10, 11:15 PM

Bunch of sharks.

If they tried to enforce it I would say that the sales bloke had a duty to point it out, and misrepresented the effect of the contract, and that anyway as against them you dealt as a consumer and so the Unfair Terms in Consumer Contracts Regs 1999 apply, specifically Schedule 2 para 1(i). Google it, it's an interesting read. Although you were acting for your business, you were a consumer as far as they were concerned cos advertising is not your business.

19-03-10, 11:16 PM

Quote:

Originally Posted by Amanda

Advertising!!! Need I say more

Your business was advertising ???

Nobbylad · 19-03-10, 11:16 PM

Stick to cards in phone boxes...saves on all the fees.

19-03-10, 11:17 PM

Quote:

Originally Posted by Nobbylad

Stick to cards in phone boxes...saves on all the fees.

You and me share same thoughts dude lol

19-03-10, 11:49 AM	#1
Amanda Guest Posts: n/a	Trying to Rip ME off - Don't think so! Oh Man! I'm soooo angry. Post has just arrived and there is an invoice for a company I have already paid £200 for advertising my business. The invoice is an additional £110. Got straight on the phone and its a hidden charge thats written into the contract for the "artwork". Now when I sign anything I'm really on the ball with paying money. Infact the sales man was selling me a £200 contract but it was gonna be for 2 years at £200 per year. He never said this until the contract was in front of me and the money didn't add up. Bascially it turned into a £400 contract payable now. Luckily I spotted it and queried that it wasn't what he was telling me and I was furious that he was pulling the wool over my eyes. I should have cancelled there and then but it was worth doing so I signed. Now they are trying to charge me for the artwork that he said was included. Sure enough on the back of the contract is "£95 + VAT artwork fee". I phoned them straight up and made a polite complaint saying that any additional charges should have been pointed out at the time of sale. Luckily they have agreed to take the additional fee out and knowing that they have my card details on file ready for the last payment I have cancelled the card. I hate being taken for a fool

19-03-10, 12:00 PM	#2
Dave20046 Member Mega Poster Join Date: Jul 2008 Location: Sheffield Posts: 10,274	Re: Trying to Rip ME off - Don't think so! Is it valid on the back of a contract?! __________________

19-03-10, 12:03 PM	#3
Amanda Guest Posts: n/a	Re: Trying to Rip ME off - Don't think so! On the front it says "terms and Conditions overleaf"

19-03-10, 12:09 PM	#4
Dave20046 Member Mega Poster Join Date: Jul 2008 Location: Sheffield Posts: 10,274	Re: Trying to Rip ME off - Don't think so! doh Atleast you didn't get stung for it in the end, I hate stuff like that! __________________

19-03-10, 12:37 PM	#5
Specialone Guest Posts: n/a	Re: Trying to Rip ME off - Don't think so! Out of curiosity, what business was it ?

19-03-10, 11:15 PM	#7
Ed Guest Posts: n/a	Re: Trying to Rip ME off - Don't think so! Bunch of sharks. If they tried to enforce it I would say that the sales bloke had a duty to point it out, and misrepresented the effect of the contract, and that anyway as against them you dealt as a consumer and so the Unfair Terms in Consumer Contracts Regs 1999 apply, specifically Schedule 2 para 1(i). Google it, it's an interesting read. Although you were acting for your business, you were a consumer as far as they were concerned cos advertising is not your business.

19-03-10, 11:16 PM	#9
Nobbylad Member Mega Poster Join Date: Jun 2008 Location: West Lancs Posts: 4,055	Re: Trying to Rip ME off - Don't think so! Stick to cards in phone boxes...saves on all the fees.