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Old 19-06-10, 10:48 AM   #1
Wideboy
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Default insurance claims... how long?

I've just renewed my bike insurance. the price they sent me was reasonable but they hadn't included the claim made against me back in august so i asked about it, they said it was showing on there records a still pending so i have just insured with 5 years no claims and i knocked them down 40 quid

i was asked if i had herd anything about it and i told them.... back in November you lot called me to ask my side of the story and i admitted liability just like i admitted liability at the scene and there has been absolutly no further contact since

i have also noticed that the lights at the junction have been changed round so you can no longer see the others only your own

wtf is going on?
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Last edited by Wideboy; 19-06-10 at 10:49 AM.
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Old 19-06-10, 11:33 AM   #2
anna
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Default Re: insurance claims... how long?

If it is still pending it is quite likely that the other side never contacted your insurers.

Check with your brokers where it is, I know they say it is still pending, but ask to speak to their claims team and see where it has progressed to.
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Old 19-06-10, 09:49 PM   #3
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Default Re: insurance claims... how long?

i'll email them i cant be bothered to phone they always have you on hold for about 15mins
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Old 19-06-10, 10:00 PM   #4
DarrenSV650S
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Default Re: insurance claims... how long?

I've been waiting 18 months for mine to be resolved. Muppets
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Old 19-06-10, 10:01 PM   #5
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Default Re: insurance claims... how long?

if it goes over 2 years its then void isn't it???? then they cant do feck all?
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Old 19-06-10, 10:14 PM   #6
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Default Re: insurance claims... how long?

Quote:
Originally Posted by Wideboy View Post
if it goes over 2 years its then void isn't it???? then they cant do feck all?
Don't know about that.

It's really annoying though because it wasn't even my fault and I had to pay the full excess.
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Old 19-06-10, 10:33 PM   #7
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Default Re: insurance claims... how long?

Yes there is a statute of limitation up to 2 years on a claim, however, if the other side has lodged a claim with their insurance company and they are just being stupidly slow then it could still go through after this time.

Real Answer:

Speak to your claims team and find out what is going on. I know they put you on hold and it is a pain, but better to find out now then later.
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