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Old 15-11-08, 11:53 AM   #1
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Default Help with VOIP setup

I'm not getting a dial tone and don't know what else to check.Any1 that could help?

Setup is Thomson 585 modem router (O2 branded) and Linksys SPA2102.

Linksys is connected to the Ethernet port 3 of the Thomson modem. SIP provider is Voipbuster.

I think I have port fwded the 5060 port on the Thomson to the Linksys and on the Linksys it says registered for the line...........but no dialtone
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Old 15-11-08, 05:35 PM   #2
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Default Re: Help with VOIP setup

Do you get a dialtone with a VOIP phone? have you tried entering the number first and then pressing the call button, similar as to how you'd use a mobile phone?
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Old 15-11-08, 05:43 PM   #3
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Default Re: Help with VOIP setup

not tried that but I have tried dialing and that didn't work
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Old 15-11-08, 06:10 PM   #4
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Default Re: Help with VOIP setup

Have you tried wiring eth on the computer via the Linksys to the TG585?

As in, unplug the computer ethernet cable from the router, plug that into the Linksys. Once that's done, leave the Linksys connected to the router.

Does the computer have an internet connection like that? If not, I'd be guessing that the Linksys isn't setup correctly in the Thomson router.

Also, ensure that UPnP is enabled on the router. Let me know how you get on.
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Old 15-11-08, 06:30 PM   #5
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Default Re: Help with VOIP setup

what I have checked is that a laptop connected to the linksys via eth and the linksys to the TG585 - there is internet on the laptop
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Old 15-11-08, 07:17 PM   #6
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Default Re: Help with VOIP setup

don't know if you have tried this yet..

http://www.voipbuster.com/en/sipp.html

its all the configurations for devices ..
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Old 15-11-08, 10:15 PM   #7
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Default Re: Help with VOIP setup

I have yes thnx. added those and it says registered on the linksys but still no dial tone
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Old 15-11-08, 11:01 PM   #8
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Default Re: Help with VOIP setup

it can take a while ...

have you tried calling the voip number from a mobile?
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Old 16-11-08, 09:05 AM   #9
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Default Re: Help with VOIP setup

what you mean "calling the voip number" I only have an outgoing line.....cannot receive calls as voipbuster won't give you any numbers at the moment
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Old 16-11-08, 08:34 PM   #10
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Default Re: Help with VOIP setup

i dont think voipbuster have peering agreements with other providers, i use voipfone and have no problems at all, ive used it with a Sipura TA/Granstrom Handset and a few other things.
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