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Old 19-05-09, 07:52 PM   #1
-Ralph-
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Default Swiftcover.com

Yeah I know, the kids are paying 2 grand for insurance, but still this is daft!

I've been with swiftcover for two years as they were the cheapest, I spun off into a motorway barrier in April last year and made a claim, they were pretty good, but I lost two years no claims as you would expect. Also have my wife's car covered with them and she's had two windscreen claims within one year, so the second one took another years no claims.

So my renewal was going to be higher right? Not too bad actually, £475 quid.

Got caught speeding which put me up to 6 points within a 5 year period (though 3 of them are more than 4 years old) and changed my address from Central Scotland to Solihull. Added the latest 3 points and changed the address online tonight and Swiftcover wanted £785 for the remaining 8 months of the policy, £98 per month!

Did confused.com and got quotes including my 3 claims, accident, 6 points, Solihull, etc from £438. Phoned Swiftcover and advised how far out the ball park they were and asked if they wanted to requote to keep the business and they said there was nothing they could do.

Had to pay 100 odd quid to cancel the policy with Swiftcover, and I've gone with Esure, at £87 plus 10 installments of £42 per month. Saving £56 a month the £187 becomes worth the outlay after 3 1/2 months. Over the next 8 months I'll save over £250, compared to staying with Swiftcover until the end of the policy. Yeah it's cost £187 but the new policy is cheaper than the original one anyway, so that is the penalty for moving to a ghetto like Birmingham and getting caught speeding.

How the hell do Swiftcover expect to retain customers if they **** you off by trying to nail you when circumstances change, and completely price themselves out of the market?

Last edited by -Ralph-; 19-05-09 at 07:55 PM.
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Old 19-05-09, 08:00 PM   #2
davepreston
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Default Re: Swiftcover.com

most people dont want to lay out another 200 quid in 1 month while still paying another 100 just to cancel so yea it costs more but its spread out over a few months
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Old 19-05-09, 08:14 PM   #3
BigFootIsBlurry
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Default Re: Swiftcover.com

It's worth reaching for the lube every time you have to ring an insurance company. I'm still waiting to find out how much its going to cost going forward for the stupid old fart that pranged my car and denied it.
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Old 19-05-09, 08:22 PM   #4
Kilted Ginger
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Default Re: Swiftcover.com

Elephant were the same with me when i moved house, better area with a private drive rather than paking on the road, increase of £67 with a £35 admin fee. Needless to say I am no longer with them.
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Old 19-05-09, 08:22 PM   #5
Baph
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Default Re: Swiftcover.com

Quote:
Originally Posted by BigFootIsBlurry View Post
It's worth reaching for the lube every time you have to ring an insurance company.
Funny, if anyone needs the lube it's the insurance company when I phone them.

26 years old, 6 points on licence (solid white line & speeding), insurance FC on two bikes (one is admitedly limited mileage), including breakdown recovery & legal, £17/month. But then I do live "in the sticks." Covered by Auto-Net.

As I see it, SwiftCover defined you as an "excessive risk" due to the area & points mainly. Therefore, from their perspective, they've saved a potential payout, and you've given them £100 for the priviledge.

Win-win IMO.
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Old 19-05-09, 08:26 PM   #6
DarrenSV650S
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Default Re: Swiftcover.com

I wanna do it online, save myself time. Get online, get a life. Get swift covered.com
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Old 19-05-09, 08:33 PM   #7
-Ralph-
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Default Re: Swiftcover.com

Quote:
Originally Posted by davepreston View Post
most people dont want to lay out another 200 quid in 1 month while still paying another 100 just to cancel so yea it costs more but its spread out over a few months
NOt sure if I'm reading your post right or wrong, but anyway just for clarity, over the next 8 months it's going to cost me £250 less

Quote:
Originally Posted by Baph View Post
Funny, if anyone needs the lube it's the insurance company when I phone them.

26 years old, 6 points on licence (solid white line & speeding), insurance FC on two bikes (one is admitedly limited mileage), including breakdown recovery & legal, £17/month. But then I do live "in the sticks." Covered by Auto-Net.

As I see it, SwiftCover defined you as an "excessive risk" due to the area & points mainly. Therefore, from their perspective, they've saved a potential payout, and you've given them £100 for the priviledge.

Win-win IMO.
But no other insurance company on confused.com deemed me to be a £98 quid a month risk, so surely they've got the risk assessment wrong? Or they just try to screw you for change in circumstances.

Had they either got that risk assessment balance right, or not tried to screw me, they could have had 52 quid a month for the next 8 months, and it wouldn't have been worth paying me 100 quid to move. That would have been their optimal win - win.
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Old 19-05-09, 08:58 PM   #8
Baph
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Default Re: Swiftcover.com

Quote:
Originally Posted by -Ralph- View Post
Had they either got that risk assessment balance right, or not tried to screw me, they could have had 52 quid a month for the next 8 months, and it wouldn't have been worth paying me 100 quid to move. That would have been their optimal win - win.
Nah, I disagree there.

You've been with them for two months. Randomly picking figures to suit...

If you've been paying £500/year assuming you make it to the final payment of the 2nd term, you've paid them £1000. If right at the end of your 24th month with them, you put in a total loss claim because say, the bike gets stolen due to your new area (I hope not, but it's an example), then set on fire (chavs )... how much is your bike worth?

I'll assume £1500-£2000 (I'm not even sure what you ride or it's condition, like I said, random numbers), then SwiftCover would be £500-1000 out of pocket over two years.

So from their perspective, you paying them £100 did them a favour in terms of risk management. Yes, they get less money overall, but it's reduced their possibility of paying out, which lets face it, no insurance company wants to give you money back!!
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Old 19-05-09, 09:19 PM   #9
davepreston
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Default Re: Swiftcover.com

im on about the intial call it 200 quid outlay in one lump then yea you save money but for example i dont have a spare 200 note to give out at the moment but my monthy insurance is bugeted for
hope that makes more sence
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Old 19-05-09, 09:28 PM   #10
-Ralph-
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Default Re: Swiftcover.com

Quote:
Originally Posted by Baph View Post
Nah, I disagree there.

You've been with them for two months. Randomly picking figures to suit...

If you've been paying £500/year assuming you make it to the final payment of the 2nd term, you've paid them £1000. If right at the end of your 24th month with them, you put in a total loss claim because say, the bike gets stolen due to your new area (I hope not, but it's an example), then set on fire (chavs )... how much is your bike worth?

I'll assume £1500-£2000 (I'm not even sure what you ride or it's condition, like I said, random numbers), then SwiftCover would be £500-1000 out of pocket over two years.

So from their perspective, you paying them £100 did them a favour in terms of risk management. Yes, they get less money overall, but it's reduced their possibility of paying out, which lets face it, no insurance company wants to give you money back!!
OK, if thats the way you see it, fair enough...
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