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Old 02-07-11, 04:46 PM   #1
Gordon B
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Default Wemoto Returns Policy.

Hi all,

I've just ordered some parts for my 2000 naked to replace the fork seals and dust caps.

Gone to fit the new ones and it appears they are about 2mm too big

Looks like I've ordered SK1's instead of K1's.

Only the seals have been opened, the dust caps and retaining clips are still sealed. Anyone had experience of their return policy? Will they take them back or tell me to nick off as I've ordered the wrong bits?

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Old 02-07-11, 04:58 PM   #2
beabert
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Default Re: Wemoto Returns Policy.

Be careful ordering seals from wemoto, they have two sets with the same model number by two different manufacturers that are different sizes. I returned mine fine, 3 times! but it was there fault, website error.

Mine only lasted 10k and 12 months. Might be my riding style/parking.
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Old 02-07-11, 08:16 PM   #3
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Default Re: Wemoto Returns Policy.

SV650SK1 and SV650K1 are identical in the fork department.

In fact all the SV650's have the same dia forks.

Druid
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Old 03-07-11, 10:21 AM   #4
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Default Re: Wemoto Returns Policy.

Quote:
Originally Posted by fastdruid View Post
SV650SK1 and SV650K1 are identical in the fork department.

In fact all the SV650's have the same dia forks.

Druid
So how come the ones they have sent me are the wrong size? They are about 2mm too big. Does this mean they have sent me the wrong part?

The size on them states SPY41.7*55*10/10.5 Part No AR4106

Last edited by Gordon B; 03-07-11 at 10:23 AM.
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Old 03-07-11, 10:40 AM   #5
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Default Re: Wemoto Returns Policy.

See beaberts reply. I don't have SV forks anymore.

TBH though I use OEM seals as the aftermarket ones never seem to last.

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Old 03-07-11, 12:47 PM   #6
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Default Re: Wemoto Returns Policy.

A quick google says the seals should be 41x53x8/10.5.

I'll give them a bell tomorrow, looking more like their error than mine though so hopefully should have no trouble exchanging
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Old 03-07-11, 12:58 PM   #7
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Default Re: Wemoto Returns Policy.

I ordered a full set of seals for my front calipers when I did the gsxr front end, unfortunately I ordered the seals for 6pot calipers when I needed seals for 4pot ones. They refunded the difference in price and sent me the right ones before I'd even sent the wrong ones back!
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Old 03-07-11, 12:59 PM   #8
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Default Re: Wemoto Returns Policy.

Sounds like you have SV1000 seals...
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Old 03-07-11, 01:48 PM   #9
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Default Re: Wemoto Returns Policy.

Quote:
Originally Posted by Gordon B View Post
So how come the ones they have sent me are the wrong size? They are about 2mm too big. Does this mean they have sent me the wrong part?

The size on them states SPY41.7*55*10/10.5 Part No AR4106
It means they c*cked up and got wrong parts out.
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Old 04-07-11, 11:16 AM   #10
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Default Re: Wemoto Returns Policy.

I sent back a chain and sprocket set which they took back no problem. Even credited the carriage and it was my fault they were wrong!!
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